"Fair honest and practical solution to selling older damaged but collectible items"

I had a number of pieces of my late parents china collection, as it was items I was not wanting to keep, I comtacted Bill at Potteries’s Auctions. He came to see advised best course of action and the items went to auction and returned a much better value than we expected. All handled brilliantly the items need careful restoration and very positive experience all round was had

"Brilliant team and service"

All was as expected.
Nicely packed with care, shipped fast and ring is gorgeous, exactly what I was after, a very fond memory (similar to my late mother in law's ring that was lost).
Many thanks to Paul & the amazing team.

"I love Potteries auctions"

I love Potteries auctions. Always happy with my purchases. I also love that they pack and send. Shout out to Michelle and Ed for a great packing job on a lot of fragile pieces. Everything made it to Canada in perfect shape. Thank you Potteries.

"All round great service"

All round great service, would highly recommend.

"Highly organised company"

Highly organised company, with a very personal touch.

A faultless performance with our sales process

"A thoroughly professional service"

I was very impressed with the all-round professionalism of the company. Selling my items went very smoothly and efficiently. Everything that was sold went for the price (or higher) than the estimate that I was given. I was kept informed as to when the items were to appear at auction and the money magically appeared in my bank. I would recommend anyone is thinking of selling something in an auction to go through this company.

"First class Auction House service."

The transaction from beginning to end was first class. Very easy to arrange a telephone bid and the lady on the day was very clear and helpful. Having been successful payment was very easy and the postage was very reasonable and when the parcel arrived it was beautifully packed. It is about time more Auction houses provided their own pack and send service with UPS's excellent service arriving on time. Will use again if the opportunity arises.

"Bought an item"

Bought an item? Posted out within 2 hours . Superb service

"A very positive experience"

A very positive experience. All queries prior to the sale answered quickly and with detail. No problems bidding online via Potteries Auctions own platform which also made it a bit cheaper! Excellent and simple to use invoice payment with various options given. Postage provided at a reasonable rate. We requested a tried and tested option which was changed without any problem. Excellent auction house who I will be using again and highly recommend to everyone.

"Very satisfied customer here"

Very satisfied customer here. All worked well and smoothly. Kind and polite staff. Package arrived in fine fettle so thanks to all and Michelle & Ed. I thought the p&p was very reasonable. Many auctioneers don’t bother and mailboxes etc can be hellishly expensive!