"All our dealings & correspondence with…"

All our dealings & correspondence with Whitebeach holidays was first class, all queries were dealt with quickly & professionally.
We had a couple of small problems which were dealt with straight away and to our satisfaction.
We have no hesitation in recommending Whitebeach holidays & have booked another holiday for next year.
Mr & Mrs Gregory & Family

"Very Disappointed"

My wife and I stayed at Puerto Chico C from 30th Sept to 7th Oct , 2023. We have been coming to Playa Blanca for 16 years and have stayed in many different hotels and bungalows/villas.
ACCOMODATION: generally well-appointed and comfortably furnished. Bathroom: It's OK but the selector knob which diverts the flow to bath or shower is broken and rusted. It's obviously been like that for years!
There is NO Air Conditioning and there are NO Ceiling Fans. There are some pedestal/table fans.
PATIO/TERRACE:
The website photos are a misrepresention. Many of the plants/shrubs are dead/dying. The floor and walls are grimy and the paint is chipped in many places...it looks really scruffy. The sun loungers are not the same: the reclining chairs are are dirty and sweat-stained. The cushions need cleaning. It is clear that there has been little or no maintenance for years.
If the Puerto Chico C owners could see the state of the patio they would surely realise that the photos are a misrepresentation.
Outdoor living is one of the primary experiences of a holiday in the sun. Puerto Chico C does not give value for money. Our experience fell well below expectation.
RESULT: not recommended in its present state.

"5 star"

Another fantastic stay at Puerto Chico. Can not fault White Beach Holidays. From booking the holiday, communication before arriving and once on holiday their friendly and professionalism is 5 star. We stayed in Q and it is absolutely beautiful, everything you need. I could of stayed another 2 weeks. Already planning our next stay at Puerto Chico.

"Whitebeach were great to deal with"

Whitebeach were great to deal with, this was our 13th year booking with them. Excellent service. The reason for only 3 stars is that Puerto chico C was very disappointing. The sofas were grubby. Bathroom needs refurbished. Owners stuff in cupboards. Outside area badly in need of a paint job and some decent tables, chairs and sun beds.

"Yet another wonderful holiday in Puerto Chico"

Yet another wonderful holiday in Puerto Chico. Our apartment had been refurbished to a very high standard and was very clean and comfortable. This is our sixth stay in Puerto Chico and we’ve loved it every time, so much so that we’ve already booked two further holidays.
With a supermarket and great restaurants on your doorstep you could not ask for a better location.
The staff in the office are fantastic with nothing being too much trouble.
We can’t wait to return yet again.

"SPLENDID"

Another fantastic holiday at Puerto Chico - the easiest decision I have to make is to rebook - everything from the booking process to arrival at the villa is stress free. What a great location.

"Club Puerto Chico - Perfect"

We have seen and admired Club Puerto Chico on previous visits to the area so finally decided to book a holiday there. We were not disappointed. From the initial investigation on booking agent (Whitebeach Holidays) web site to the person assurance from them in selecting our villa and making the booking. We arrived late evening at the resort but access to the facility and bungalow were simple and we were pleasantly surprised by the welcome pack which was required as the local Spa had already closed for the day. The bungalow was well equipped, presented and maintained with beautiful views across the sea to Fuerteventura. Having the bedrooms air conditioned was a must during our stay as the temperatures were very high with high humidity.
The area is well known to us and being close to several very good restaurants was an added benefit as my wife has walking difficulties so easy access to these restaurants and others (a short taxi ride away) was great.
We will certainly visiting and staying at Club Puerto Chico again soon and taking advantage of White Beach’s exceptional service, the comfortable and well equipped bungalows and the lovely area of Playa Blanca👍

"Beautiful complex in a great location"

No issues at all with Whitebeach Holidays, the communication while booking and the information given before arriving was perfect. 5/5 for them.

On arrival at Puerto Chico we found the grounds to be immaculate, safe and quiet. The pool was beautiful and warm every time it was used and we only saw someone else in it a couple of times so it was basically our own private pool!

The villa itself (C) was ideal for us a a couple, 2 two seater settees and a choice of double or twin bedrooms. Nice facilities including British TV, great wifi, washing machine, dishwasher, oven microwave etc made it a home from home.

The views from the garden of the sunrises was amazing and made you want to wake up early everyday!

A couple of negative points - lots of junk stored in one of the wardrobes wasn't a nice touch - we didn't use that bedroom (front twin) so closed the bedroom door and ignored it. Also junk stored in the small cupboards in the living room. Not seen this in any other villa we've ever stayed in. Again we didn't use them so although it was noticed it didn't affect us.

Outside the chairs and loungers are not as in the photos, they are very tired and need replacing. Only 2 loungers would be an issue if there are 4 of you staying here also.

The main issue for us was the lack of aircon - fans were provided which helped a little but not on a couple of nights when it was really very hot.

Overall the above are just small niggles and we had a nice relaxing time here.

As said previously the location is perfect - next to a Spar, a few bars and restaurants but only 10 minutes walk in one direct to the town, 10 minutes in the other direction to Playa Flamingo beach.

"White beach holidays were great to book…"

White beach holidays were great to book through and very helpful and prompt.
However the apartment we stayed in was not clean. We stayed at puerto chico I/J. When we arrived the outside space was untidy. We had ants everywhere so much so they were climbing up our legs if we stood still, there was stale bread in the garden and a piece of dried pasta on the floor. We mentioned this to reception the next day and it was sorted however by that point we had already killed all the ants. Also I was disappointed with the state of the seating and sun loungers they were ripped and very dirty didn’t make me feel like I wanted to sit.
The apartment it’s self was lovely and beautiful however I feel it was not cleaned well enough prior to our arrival.
We constantly had a battle with ants inside which we haven’t had that battle before staying in a white beach holidays apartment. When looking inside the draws I could see so many crumbs in the draws I believe that the house had too many things in it for the cleaners to give it a good clean and therefore the ants became a nightmare. I appreciate it’s a holiday home for a family but when you rent it out it should be an acceptable state.
One bedroom still had sand on the sofa from the previous guests, we lost a piece of Lego down the black sofa (or so we thought) and there was toe nail in the crease and so many crumbs it wasn’t honestly vile.
It was starting to look tired.
The main bathroom the drain in the shower kept getting blocked. My husband decided to give it a clean knowing there would be hair down there and it found more than what he desired in the drain. We shouldn’t have to be cleaning a blocked drain.
The pool was cleaned daily (not on weekends) which was lovely however I did miss the use of a sun bed and a bit of shade, so we could spend a day by the pool with the kids. The benches which were available to sit on could have done with a clean we took our own chairs from the house to sit on.
It was a good holiday and enjoyed it very much, just the cleanliness of the house was an issue.

"Another great holiday in puertochico"

Another great holiday in puertochico. Place is so clean and safe, near to all amenities. This is our 12th year at least staying here. Think we are locals. Playa Blanca is the best and new marina is wonderful. Thanks