"This was our first holiday to Puerto Chico."

This was our first holiday to Puerto Chico through White Beach Holidays. We stayed in bungalow V for three weeks starting 2nd January 2024. The location is very good set in lovely gardens. Diesel fumes from the ferries in dock were a problem occasionally dependent on the wind direction.
The property itself was quite spacious but a little tired in some areas, especially the small shower room which was in need of refurbishment. Bar stools and white plastic garden furniture were unfit for use and should be removed. This did not detract from us having a lovely holiday and have already booked to return.
If we could just make a suggestion for somebody from the office staff to meet and greet either on the day of arrival or soon after, it would be much appreciated.
We were disappointed to be let down by the prearranged taxi company on our day of departure but luckily a replacement was found at the last minute.

"Great location"

Great location, good appartment, lovely pool. Staff very helpful and friendly. Nothing to add that others havnt really.

"Another fantastic stay at Puerto Chico…"

Another fantastic stay at Puerto Chico . Bungalow was spotlessly clean with everything you could need for a self catering holiday. Large spacious patio area eith sun beds snd table and chairs. Grest location good supermarket very close by along with bars and restaurants and a short walk to main promenade with lots more bars and restsurants . Hsve stayed here numerous times and made
2 more bookings before we left. Staff are very helpful . Thank you Liz and staff for everything you do.

"Really nice place everything that we…"

Really nice place everything that we were hoping for, clean and tidy with great views.

"Lovely apartment beautiful views great…"

Lovely apartment beautiful views great location. Well equipped kitchen.

"Disappointed"

We arrived at puerto chico on 7th Dec 2023 . There was a public holiday for the weekend which is fine. On the Sunday 10th Dec. The boiler in bungalow w started to leak. I called the emergency number and couldn't get through.
I managed to get another number from one of the other guests staying on the site. I got through on this number only to be told that it was a private number and I should not be using it. I was cut off.
I was called back a few minutes later. I explained the situation. The person I spoke to said help me out and turn the water off and unplug the electricity supply. Which I did . He also told me there was nothing he could do untill Monday. This left us without hot water untill 1230 on Monday 11th.
On Monday 11th I went to the office and complained that apart from the boiler leaking there was insects crawling over the work surfaces. The lady I spoke to said I can't give you a discount on the property but if I booked another one I should remind her what happened and she would give me a discount on another booking. The insects were all over the bungalow. I don't think this is acceptable. The general cleanliness of the bungalow was not what i would expect. The bungalow was cleaned on Wednesday 13th. This is the 3rd time we have stayed at puerto chico and we will not be returning as I feel the people involved were not very helpful
We are both pensioners and my wife has copd. The attitude of the management didn't inspire us to return.

"Location, location, location!!!"

We stayed for a week at Villa 2BIS, Playa Flamingo. The property was clean, modern and had pretty much everything we needed. Nice lounge, modern kitchen with dishwasher, microwave, fridge freezer, oven and kettle etc. The two bedrooms were spacious and quiet with excellent bathrooms / showers and a great little washing machine. One major niggle was that it doesn't have decent British TV channels and the TV buzzes when its on the Satellite channel (99% German channels) so could do with updating / replacing. Luckily we found a little shop in town to buy a cheap Firestick to watch British television on. However the view from the patio of the beach and sea is to die for and what this property is all about so we spent as much time as we could out there, and on the beach as only 20 yards away! Even though the promenade is so close, you're far enough back not to be bothered by it and is great for people watching, but once lying on your sun loungers you cant be seen. Adequate chairs / table and sunloungers are provided with seat pads to relax on. We were lucky in that we had amazing weather while we were there and also very quiet neighbours in Casa Kalma one side and the property on the other side was empty all week and could relax completely and so cant comment on what its like with neighbours both sides.
The one thing you will take away from this villa is the location right on the promenade / beach with never to be forgotten views (especially sunsets) right out of a travel programme.
Communication from White Beach holidays was excellent prior to arriving and luckily we had no issues and so didn't need them while we were in the accommodation.

"Puerto Chico B"

We stayed in Puerto Chico B which has a wonderful spacious terrace. The view is slightly spoilt by the new port but it is quiet and private with plenty of chairs, loungers and tables.
The bungalow is adequately equipped if a little tired. The location is great being very near a good supermarket, direct access to the coastal walkway and near the centre of town.
The booking of the bungalow was very easy and communication good.
A great place to stay for a week of winter sunshine.

"Al meer dan 7 jaar ons favoriete vakantieadres"

Wederom een heerlijke vakantie doorgebracht in huis nr. 7. het uitzicht is magnifiek en het zwembad is heerlijk en warm genoeg om lekker in te zwemmen. Liz en haar dochter Natalie waren dit keer ook nog behulpzaam bij het invullen van een Spaans ongeval formulier omdat er iemand tegen onze geparkeerde huurauto was aangereden. Wederom dank aan Liz en dochter voor de hulp en service.

"Appartement P"

Appartement P, was clean, well equiped and a super location. We had a super holiday.