"We stayed at the Puerto Chico V…"

We stayed at the Puerto Chico V property in Playa Blanca from the 13th until the 27th of April 24.
We were due in late but that didn't matter as we received an email with all of the details to access the site out of hours.
When we arrived we found half eaten food on the patio which we reported and was informed it must have been the ground staff.
The villa is a bit basic with other villas have cushions on the outside furniture for that little bit of comfort.
The villa was advertised as having English TV, it didn't have any working TV at all, again we reported this and they said they'd look into it for us. This was resolved on Wednesday the 24th when an additional receiver box was fitted to allow for the signal to work.
On Friday the 19th some workmen turned up at the next door villa (W) and proceeded to demolish the internal walls and part of the roof, we we're told they we're only renewing the kitchen should only be banging for about an hour, this went on every day until the day we left on the 27th.
Along with the demolishing of the walls and the noise and dust it was pretty bad and unfortunately there was nothing the reception staff could do about it.
I would like to point out that the stay wasn't entirely negative, the complex itself is really nice and well maintained and all of the actual site staff we're really nice and as helpful as they could be considering the work going on in the next villa.

"Absolutely love booking with this…"

Absolutely love booking with this company their villas are always perfect and in the right location. Staff are very helpful for any of your needs. I’ve booked with them for 20+ years

"Perfect week…."

Have been returning to Puerto Chico and Playa Blanca for over 25 years and were delighted to get a last minute booking in one of their bungalows. White Beach are very easy to book through including transfers to and from the airport if needed. If you’re booking in advance there’s lots of options for accommodation on the website too. We have had visits during the building of the new cruise terminal so walking around the perimeter of the new arrangement was interesting and is worth investigating- the views back to the town are so different now and it’s very refreshing! The weather was amazing during our visit but we definitely felt like Playa Blanca, and especially the area around Playa Flamingo, was back to normal after previous years events including storms….COVID…..and building work…..lovely holiday destination and would always recommend booking with White Beach Holidays.

"Casa Primera - lovely!"

Whitebeach were great to book with and also in general to communicate with both before and during out holiday. We stayed in Casa Primera and really loved the villa. It's on a residential complex called El Palomar just a 10 to 15 min walk from the centre. As it is a residential area there are dogs and some of the barking may bother some visitors. Our next door neighbours took great pains to keep their pets quiet and that was fine by us. The villa itself was spotlessly clean and very comfortable. The outside area and swimming pool were fantastic! We'd definitely return here and we highly recommend Whitebeach for booking.

"Excellent properties "

Amazed at the response to resolving some minor issues with our villa and taxi booking. You certainly helped to make it a perfect holiday. Thank you very much

See you again next March.

"Average rental and noisy "

The holiday villa was overall no more than average. On late arrival we noticed many of the lights were not working, the bed linen was old and stained and the property experienced a lot of noise from the local bars.
We were woken up early by the noise of the ferry starting up. The coffee maker didn’t work, so breakfast was a struggle. The poor lighting in the bathroom and the shower with insufficient slope to the drain just added to our frustration.
On reporting to the office, a guy came and fitted 6 lights and replaced the coffee maker. Thankyou.
The property had no manual with helpful notes like the local doctor or emergency telephone numbers and some appliances had no English instructions.
Overall, the quality of the property and the fittings was poor.
It would have been nice if the property was fully checked out prior to letting out.
We would not rent this property again.

"Second time using White Beach Holidays"

Second time using White Beach Holidays. 1st time many years ago stayed in Puerto Chico and although bungalow a bit tired it was clean and very comfortable in great location.
Just back last week from Jardin Del Sol 3.
Bungalow was very very dirty, not only was the standard change over clean unacceptable, dirty floors, table, coffee machine, toothbrush mug in bathroom had spider webs & dead spider, light socket in bedroom hanging off wall, outside terrace was cluttered with brushes, mops etc that had clearly not been used to clean the terrace or furniture as these were filthy too. The bungalow is in need of proper deep clean. All walls, doors, furniture very grubby.
I contacted White Beach who were very quick to respond, offered to send cleaner back but no point as we had already cleaned, they did send maintenance man to fix some other issues we had.
Whilst White Beach acted quickly & professionally to try resolve all issues, and offering a small discount on our next booking, I am very surprised & dissappointed that they rent out holiday accommodation in this condition

"Great location and brilliant office…"

Great location and brilliant office staff. Natalie was so helpful as always. Look forward to booking for 2025 😎

"This was our second visit to Peurto…"

This was our second visit to Peurto Chico with White Beach and we have a third already booked. From an administrative point of view they were faultless and the people on the ground (Natalie in particular) couldn’t have been more lovely or helpful. And of course, the location itself is beautifully placed and maintained.

"Bungalow assessment "

Lovely location close to Flamingo Beach and excellent Joachim restaurant. Bungalow fine but could do with updating.

William