"Great stay"

We stumbled upon Puerto Chico by chance and after a helpful discussion with Natalie and viewing the accommodation, we booked for a month. On arrival there were a few minor issues which were immediately dealt with by reception and the maintenance team. The staff were incredibly helpful, the grounds well maintained and location perfect. We had a wonderful, relaxing month and didn’t hesitate to book our next stay.

"Our second time at Puerto Chico and…"

Our second time at Puerto Chico and just as enjoyable as the first even with the fumes from the ferries which is not the fault of Puerto Chico ! Our villa had been painted and new wardrobe doors and generally tidied up the wardrobes. Our only real gripe is the towels which are very small and extremely thin and didn’t smell very pleasant so much so that I washed them and we bought a couple of larger ones …they need renewing and the bed linen is also thin with some grey marks, otherwise it would have been 5 stars.
We’re back in March so hopefully some better towels will be provided. I’m not mentioning which villa as we tried to rebook for November 2025 and it had already been taken ! We’re very happy with the location as we no longer need a car as restaurants, supermarkets etc are virtually on your doorstep .
Very pleasant staff.

"Stayed in Puerto Chico U"

We really enjoyed our stay in Puerto Chico U and found everything we needed. It was our third stay at PC. We love the central location and sea view.
The only negative aspect is the ferry operation at the very close harbour. Depending on the wind direction, the noise and more critically the ferry engine exhaust fumes are annoying. In addition, the large ferry moors overnight at the harbour and the diesel engines are running all night emitting noise and fumes. We hope that this will be improved in the future. Probably we will come back next year again.

"Great people to deal with "

We had a great stay in Puerto Chico 1 from the moment of my enquiry to the payment white beach holidays were fantastic very responsive to any of my questions 1st class service thank you we will definitely be booking again soon

"Found everything as promised"

Found everything as promised, clean and nice. The reseption desk reacted promptly and friendly to problems and requests.
Ovet all the residence is nicely kept.

"The property Puerto chico 3 is ok"

The property Puerto chico 3 is ok. The washing machine needs renewing as it is dirty. This is the second time we have been in this property in the last 12 months and it's comfortable. The terrace furniture requires replacement as 2 of the sunbeds are knackered. The welcome pack was very minimal. The smell of diesel fumes from the Armas ferry which moors overnight is not good. The weather was good 👍

"Stayed in Puerto Chico V"

Stayed in Puerto Chico V. Previously stayed in two others at PC plus many times at Playa Flamingo. Villa was very comfortable and spacious and having British TV, plus sports channels was a bonus. An info pack would be much appreciated, particularly with emergency info etc. The welcome pack was poor compared to previous years, a decent welcome pack is such a nice touch. The general maintenance and cleaning is not the standard it was compared to previous years hence the 4 star rating. We had issues with ants, the sofa smelled, the replacement towels didn't seem fresh (I had to wash them) and there were lightbulbs needing replaced. I appreciate with a lot of use the sofa will get smelly and dirty but if it can't be cleaned regularly supplying some throws (fresh for each booking) would help.
I'm sure we will return as we love the gated complex and the location but for what we are paying we do expect the maintenance and cleaning standards to be as good they used to be.

"Like a second home."

What can I say? We return year after year and always have a wonderful time. The villas are clean and well appointed with delightful gardens. The swimming pool is clean and close to the villas. The Puerto Chico complex is gated, quiet, and safe. We will be returning.

"Efficient, professional and informative "

Firstly I really liked their website as it gave a lot of information about the units for rent and plenty of photos but also told you about the local area as well. The website was easy to use and I was able to see what was available in my time slot very quickly and simply. I had further communication with White Beach holidays by email as I wanted to ask a question about transfers and they responded very quickly with a choice of transfer information. I will definitely use them again as I plan to return and would certainly recommend them to my friends.

"This is a lovely attractive complex"

This is a lovely attractive complex, very quiet despite being convenient for the town centre. The apartments are attractive and comfortable. The maintenance standards are not quite as good as they were. A light bulb not replaced despite being reported and a leaking sky light still leaks when there’s heavy rain.