"there are some things about the kit…"

there are some things about the kit that need some attention, such as the welds on the turbo v band ring are not finished (not a big deal) on a couple of the kits that I've gotten, one kit was missing a piece of the exhaust, and a couple of the can bus plugs had a couple pins that where not seated all the way (again not a big deal). With that being said their customer service has been very good and has responded to emails quickly and the sent out the missing piece promptly. I would say their products are 100% worth the money. Just don't use Tuner depot for tunes, there tune cost over $1,300 and truck went into derate as soon as it was installed, and they would not help with the issue. After getting nowhere with tuner depot we bought another tune from another company with the same issue, but they found the problem and fixed it. (the truck was a covid truck and had older segments in the transmission software)

"They've been more than good to me"

I read the 1 star reviews and they're all the same complaint. Hopefully they get it worked out. My experience with them has been nothing but great. I've ordered several things in the last yr or so for my 2008 6.7 cummins and everything has gotten to me on time with no issue. I finally got around to ordering the throttxqle valve delete , it was the only thing I was missing and wasn't really necessary to do a full delete when I initially deleted the truck. Anyways, I ordered it and my wife asked me what the charge 36$ charge was and I told her and explained what it did. She had gotten me the actual intake manifold and was waiting to give it to me for our anniversary this week. So she brought it to me and asked if this is what I ordered 😂. I told her no BUT the throttle valve delete i had bought isn't needed anymore since she got that. Emailed customer service, explained what was going on, not only did they answer me on the weekend but they issued me a full refund and still sent me the part. Like I said everything I've ordered has came to me. The prices are good compared to others trying to rob you for the same parts. I'm glad I didn't have a bad experience and already ordered my tuner from Canada 2 yrs ago. My next purchase will be the coolant "bypass" kit for the rear cylinder, if you've got a 3rd gen you know why.

"Would not recommend"

Would not recommend will receive everything but my tuner (MAIN ITEM)
It’s on back order with would have been nice to know before I ordered my kit and spent $1500.00 with a place that has shitty customer service and can’t respond to a simple email . 10 out 10 would not recommend don’t make the same mistake I did spend the extra money and order somewhere else

"I ordered a kit from them and when I…"

I ordered a kit from them and when I got the kit everything was there but the mini max. I have reached out all day long and have not got a response. I understand if you made a mistake and forgot to pack it but you should have better customer service

"Customer service is complete garbage"

Customer service is complete garbage. No response from the chat or email. I am missing the tuner which is the most expensive and important part of my delete kit.

"Ordered the CCV internal and external…"

Ordered the CCV internal and external catch can. All came in but the catch can. Reached out by email to get this resolved still have not received a reply back. Who operates a business with no phone number for customer service issues? Scammers do

"The customer service is impeccable and…"

The customer service is impeccable and they had my parts to me in a very timely matter, definitely the best website to order emissions parts

"fraud ..bad customer service"

I bought an exhaust pipe from them for my 18 cummins 6.7 ...it arrived damaged and it's not the right one...I've been sending them emails and they've been avoiding me part # ES04077RD-SP...think twice about buying from this company...bad customer service

"Missing parts"

Well my issue with this company is that I order an egr delete kit that includes the tuner for 2017 ram 2500 6.7 I have received all the prats on order #105215 but didn't receive the tuner i have been sending messages for the past 5 days and emails and no response at all I can't install those parts without the tuner, please respond.

"Got a set of the cutouts for my '09…"

Got a set of the cutouts for my '09 ML63 AMG. Love the ability to wake my neighbors up on command 😊