"Smartest financial move made in a long …"

Smartest financial move made in a long time!!! Timing was great because we selected coverage prior to Equinox debacle!!

"Quick registration"

Quick registration, easy to use, plenty of helpful resources.

"Can't find a way to cancel service on …"

Can't find a way to cancel service on the website, though it's easy to find the upgrade button. They don't respond to e-mail to their customer service center, and they have a long wait in the phone queue. Still waiting for a call back to put in a cancel order.

"Seems like a good service"

Seems like a good service; however, I cannot complete my activation... the fraud alert process and the entry of bank accounts etc will not complete. Much frustration when you are purchasing to protect your identity.

"I can't say enough about the help I got."

I can't say enough about the help I got from Tori at IdentifyForce. She was professional, highly knowledgable, courteous and patient. And most important she solved my problem in short order. She is a real credit to Identity Force. She is part of a great company with great people.
Thank you.

"Very disappointed that Delete Now …"

Very disappointed that Delete Now service is not available and am considering cancelling my account.

"The lady that took my call today was …"

The lady that took my call today was extremely knowledgeable. I spoke to 866-897-6278
Your company should add more entry places for credit cards, 10 credit cards is not enough.
Also, I would suggest adding Passport Information

"Your website does not accommodate …"

Your website does not accommodate someone with no work number.
When putting your credit card information in it asks for security code but no explanation as to what that is or where to find it.
My bank does not use a password but sends a security code

"So far NOT impressed"

So far, not impressed. Set this up the day before yesterday and been working on it since trying to input information. I've added my wife numrous times, but every time I go on, she's not there. Secondly, she and I share an email address, but it won't let that happen, so I had to use an email I hardly ever check. Thirdly, I have several questions so called customer service. I realize that with the Equifax breach there may be longer wait times, but I've now waited 30 mins and no one has answered. In addition, it doesn't give you a time frame of how long....if my call is so important to you, as your message says, you would answer. I'm going to now press 1 for a call back, we'll see if that actually works, it never has in the past for any other company I've done that with, just a good way to get you to hang up and ignore you. If I don't get a call back, I will be canceling my account as it does me no good if I can't set it completely up, and I can't get answers on how to do it.

"I just joined and I'm already …"

I just joined and I'm already impressed. Setting everything up was easier than I anticipated it would be. I have already received reports that I didn't think were available. I feel safe knowing that my ID protection is with a company that has been in the business of protecting consumers for decades and has received such great ratings from reputable sources.