"I'm trying to get in touch with …"

I'm trying to get in touch with customer service by phone but the wait is over 30 minutes. They say that they have your credit report available on your dashboard yet I'm unable to find it. I apparently have someone that is using my ss# and can't get in touch with anybody. What is the point of this service if I can't talk to someone? The alert was helpful, but now I'm stuck.

"New member"

New member, no real complaints at this time. Website can be a little jinky or slow to update my input at times, but overall good. I will report more after a few months. At this time I do feel better protected. Thank you.

"ISSUES ALREADY-AND UPDATE"

Only been member for 2 days and already having trouble with not being able to find alerts and information that I'm being notified for. Alert says click on "credit bureau dispute form link" on my credit report which is no where to be found on my dashboard. Also having website issues trying to "verify my account" so I can activate the delete alert, but can't get a response by email. Tried to call regarding billing issues, left call back number and was never called back. On hold for 25 minutes before being able to talk to someone about this so not calling back about that. Doesn't make me feel very secure if I get notified about a theft issue that I need to discuss with these folks!
UPDATE: I got a call today from Identity Force and resolved my issues. Wendy explained that since the Equifax breach they have been inundated with calls, which is understandable. I also found a voice mail returning my request for a call back, albeit 2 days later, but called back.
I do think it's sad that the only way I was able to speak with anyone was to leave a negative review, but in light of the Equifax information I'm willing to give this company another try.

"Input Validation"

Input Validation

I was careful while inputting my bank account and credit card numbers but the UI provides no validation or verification that what I have entered is valid and being actively monitored. I could have made a mistake, there is no way for me to see that my accounts are protected.

"star provided for 30 day trial option …"

star provided for 30 day trial option only.

no inhouse ticket system
no opt out options at first sight
unable to get through via phone 9.
6.2017
lots of available services but without opt out they can peddle your info to the highest bidder
kudo their sms services can process 21th century voip services, no go via lifelock or identity guard
unable to turn off dopple login verification, keep in mind this can profile you via gps
may consider continuance but not without opt out option

"Customer service Representative Holly …"

Customer service Representative Holly was very helpful , walked me through the process and I was very happy with the results.

"Wendy is Awesome!"

Wendy is Awesome!

"I only want to add that it would be …"

I only want to add that it would be great for property owners to have TITLE protection added as a service. Other than that, my experience with IdentityForce has been very satisfying.

"Pretty good service and nice layout for …"

Pretty good service and nice layout for the site. However I am a little concerned about the fact that I applied and got a credit card, and Identity Force had absolutely no idea that I applied and got one? I assumed it would notify me if a credit card was given in my name but apparently it doesn't detect that?

"sign up over the weekend"

sign up over the weekend, decided to cancel on the 1st day, customer services not open, call on tuesday because of long weekend. Still needed to charge me for the home month me and my wife. ridiculous.