"Customer Representative Dion Very Helpful"

Customer Representative Dion helped to authenticate the credit report. He was calm and very informative. He answered all the questions patiently

"she took her time to navigate me …"

she took her time to navigate me through the services. Very pleasant and well spoken.

"I talked with Wendy today and she was …"

I talked with Wendy today and she was so nice and helpful!!! Great experience. She told me all about how the site can work for me and all the bells and whistles.
Thank you

"My service agent seamlessly got me …"

My service agent seamlessly got me through a technical issue that was baffling me and was inhibiting me from completing my protection activation.

"Tonya was patient and articulate and …"

Tonya was patient and articulate and spoke clearly and was easy to understand. This is a significant problem with offshore service contracting, though lots of folks speak fast and do not annunciate. With the degradation of signal quality that comes with mobile devices this is a big problem. Tonya was, is, great.

"Confusing."

Confusing.
Showing incorrect inputed info.
Missing info that I inputed.
Can not get printed report of my account detail

"You have a excellent staff ,Alicia was …"

You have a excellent staff ,Alicia was very helpful in getting me to log in patience, very nice women and stay with me until I was able to sign on my iphone . Thank you so much for having such a wonderful person there to help me.

"Great service"

Great service

"Meredith helped me today"

Meredith helped me today , she was very helpful, and I believe she had helped me once before with endless patience, I'm an old fogge, when it comes to computer screens she walked me through it and I am grateful You have staff so helpful! Paul Herrenbruck

"The Saving Grace of IndentityForce's Good Customer Service"

Thanks to all the customer service reps who have helped me in the last two days understand and get my information together so that my personal information is not being fraudulently used by someone hacking into it.

A special thanks to "Wendy," for taking the time to answer my limitless questions and also for her kind and empathetic approach. She has made me feel safer and more sure that no matter what happens, (especially in the event of credit fraud), IdentityForce will do everything they can to help me keep my good name and most importantly all my money! (Which also happens to be my husband's money, ha ha !)

Sharon Segreti