"Refuse to refund brand new, unused parts "

I ordered wheel adapters for my brother's truck. On the ordering page, it stated parts will fit truck. When the parts arrived. They were too small.. the parts were never used, and were still in their original box.. i contacted these dirty rats. They told me, it's my fault I ordered the wrong part. I can send the adapters back, but I have to pay the shipping cost, or I can keep the parts and they will give me $25 to be done with the refund process. Now they telling me, I have to send them a tracking number before my refund process will begin.. i called them the first day, my calls went thru. Called the next day, my number is blocked and goes straight to voice mail.. they deserve a BIG 0 for my rating score.

"I ordered from here a little over a…"

I ordered from here a little over a week ago and still didn’t receive my package.

"Excellent Courteous and Professional"

Excellent Courteous and Professional

"Great Product"

Well, my wife and I are using our first set now. And they have helped a great deal on the back roads. We decided we wanted to have a replacement set when needed. Good product.

"Great company "

I have ordered from SuncentAuto a couple of times and both times were great. The shipping was fast and the quality of the product was very good. The price was the best out there with the product being better than more expensive ones.

"I ordered a catalytic converter and the…"

I ordered a catalytic converter and the part didn’t fit my car. I called multiple times with no response. I finally get in touch with someone and they tell me that I’ll get an email. I never got the email, so I requested another return label via email. They ask me questions about my car. After replying I then get told I have to pay for the return shipping. I asked if they can at least go half because I shouldn’t have to pay to send the product back. The response I get next was it’s after the 90 day return now so they will offer me a 15% discount on my next order within 30 days. This place is a scam. They claim they replied back to me and I ignored the email. Like let’s be for real… why would I ignore an email and I paid over $200 for this junk, smh?? This site is a scam and they email you back in the middle of the night. I checked my junk folder and no I didn’t get a response there either. But I guess I’m out of $212, smh. It’s better to pay more for a guarantee part than save money and waste it. SCAM SCAM SCAM

"Great products and fast shipping "

Exhaust kits always fit great and shipping is always fast

"Great customer experience"

Great customer experience

"Their customer service is some of the… best"

Their customer service is some of the best around when I had issues with one of their products they went above and beyond to get it taken care of and I am very pleased with their service I will continue to be a customer of Suncent Auto

"Parts fit "

Parts fit , arrived in good time