"Great deal, but requires persistence and follow-up"

I had an older iPod Touch that BuyMyPod was offering the best rate for. I sent it off in late June and everything seemed great. Frequent and professional communication, confirmation of delivery on July 1 with a promise to be notified upon completion (their website states within 4 business days). On July 17, having not heard anything, I tried reaching out on their website with no response. On July 19, I texted the number on their website and got a quick response from a representative with a promise to send payment by 9am on July 20. On August 10, I realized I never got a check so texted again. On August 11, I got a response apologizing that the check was never delivered and offering to cancel and send via Apple Pay or Zelle. I took the Zelle payment and texted my Zelle details. Two days later, still no payment so I sent a reminder text and had the funds within minutes.

So, it shouldn't have taken nearly two months and without my persistence, I suspect it would have fallen through the cracks. That said, the company was responsive when pressed and in the end the transaction was completed as promised.

"No response, no check and no ipod..."

The initial process with BuyMyPod was extremely easy and quick. On January 28th, I received the confirmation that my iPod was received and payment was being sent. After two months, I sent a message to the company since I never received a check. I sent another message and even tried to call, but still no response. It is now August 8th. I'm extremely disappointed. No communication, poor customer service, no money received, and my iPod was kept. I wouldn't recommend sending your products to this company.

Updated: I received a quick response and apology for the initial check not being received. BuyMyPod has resolved the situation and I've received payment.

"5 stars for me"

Fast and easy. All I had to do was print out the payment info and mail it and I was done!! Thank you. Great place to sell. One of the highest prices I found for iPod's.

"Best Price, Easy, Fast Payment"

Incredibly easy to navigate and sell. Regular email updates, best price by far, and FAST payment!

"Very easy to sell old iPods that were…"

Very easy to sell old iPods that were just sitting in a drawer!

"Seamless Experience; Highly Recommend Using this Company to sell an old iPad or iPhone"

Really easy, seamless experience. Follow-up was great & process time was timely. Highly recommend if you're selling a used iPad or iPhone.

"Quick, easy, and trustworthy"

Quick, easy, and trustworthy. Not only did BuyMyPod quote me significantly higher than any other apple product repurchase website, but they paid quickly and I received the exact amount that was quoted to me. I would definitely sell to them again.

"2 Months without Payment"

I sold my iPod to BuyMyPod and was sent a shipping label. I shipped it immediately and was notified that it was delivered in May. After not receiving any payment, I emailed their customer support line and got no response. As of writing this in July, I still haven't been paid or contacted.

"Excellent value! Easy and fast!"

Easy and fast. Excellent value. Matthew does what he says he will do.

"Quick,easy to work with"

Quick,easy to work with, extremely informative. Will definitely use in the future. Plan to tell friends!