"Best price and quick delivery"

Best price and quick delivery

"Staff dealt with a query amazingly fast"

Staff dealt with a query amazingly fast

"PROMPT RELIABLE SERVICE"

pROMPT RELIABLE SERVICE

"The delivery of a new drive belt"

The delivery of a new drive belt I thought was expensive and because it was wanting a signature the post man could not just post it through the door. This caused a delay because of waiting for a redelivery. May I suggest for small inexpensive parts you send it through just normal 1st class post or similar. Nothing wronge with product, and I'm very please to give my bandsaw a new life. Works great.

"Very easy to work with Poolewood"

Very easy to work with Poolewood and the service was excellent. All products arrived on time , well packed and exactly as requested.

"Very efficient service and a fantastic…"

Very efficient service and a fantastic price. Don't usally get a service so good as this by Poolewood.

Well done this company and the productr was fantastic.

"Very knowledgeable"

Ian understood my problem, even giving me some background on the original manufacturer of my machine, he proposed a solution and it worked!
Thank you Ian- I'll be back when it is time to upgrade.

"Fantastic company with great customer service."

From contact to order the customer service was excellent. The pricing beat all others. I had a problem with the first delivery (the problem was due the carrier, not (Poolewood).
This was no problem to their customer services, the next day a replacement was received.
All credit to Ian and the way the problem was handled and overcome.
Yes I would use Poolewood for future purchases!

"Happy customer"

Prompt delivery and great product; no problems at all.

"Delivery drop and scarper"

My wife waited for the delivery, a knock on the door with delivery guy asking for a signature, basically he had backed up to the drive dragged the items out the back of his little van and left.
Too heavy for my wife to handle I had to leave work to put it in a secure place, I'm not leaving £700 worth of equipment on the drive in this day and age.
Think you need review your delivery procedures.