Ovago

Flight, Stay and Tour Services
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857 reviews
Overall Rating
Customer Reviews about

Ovago

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Felipe N

5.00/5.00

"Jason was super helpful"

Jason was super helpful. He helped me find a cheaper ticket with dates that worked with my schedule and conditions. Great person and great service!

07/10/2022

Minami Morioka

4.00/5.00

"I have problems with my e ticket b"

I have problems with my booking because when I booked it show Japan Airline but when I received e ticket it shown American Airline but I don’t want American Airlines so agent Rylee helped me to solved the problem. Hopefully when I departure I get airline I booked for next time I will book with them again

07/10/2022

自由人

5.00/5.00

"Josie is very helpful and patient to my…"

Josie is very helpful and patient to my booking, thank you so much for her help

07/10/2022

Alicia

5.00/5.00

"Josie has helped me a lot"

Josie has helped me a lot, maybe he spent 1 hour or more with me, looking for the best offer and trying to fix everything for me.
He was excellent and I am very happy with the experience.

07/10/2022

dosso

5.00/5.00

"Hé is à good agent very cool"

Hé is à good agent very cool

06/10/2022

Susana

5.00/5.00

"Jenny in customer service was great"

Jenny in customer service was great! And helped me resolve my issue.

06/10/2022

Jack

5.00/5.00

"Ankia was very helpful in answering…"

Ankia was very helpful in answering questions about the seat assignments and trip protection for my upcoming trip.

06/10/2022

TIM

5.00/5.00

"CUSTOMER CARE AGENT LENA FTW!"

I was reviewing my tickets and I realized that I made a typo on the date of birth, after exploring the website trying to figure out how to edit my mistake I came to a dead stop. My next and final option was to reach out to live chat and hopefully get some assistance on the matter. After about 2 mins in the live chat queue a customer care agent by the name of Lena came to the rescue. I describe the situation and she went ahead and corrected my error in less than a minute. BING BANG BOOM! I was honestly surprised how fast she was able to solve my issue and resend my updated ticket. That experience alone makes me a returning customer! Thanks again LENA!

06/10/2022

Harshit Jain

5.00/5.00

"Great customer service"

Great customer service. Really impressed by the service provided by Alonzo!

06/10/2022

Mikee Bant

4.00/5.00

"Brooks was very helpful and quick"

Brooks was very helpful and quick. Thank you!

06/10/2022
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