"Slow & unreliable"

As at ravelling RVer we get to us many services.
I constantly find Tengo the poorest over the last 8 yrs.
Even though it has improved, it is slow & unfelable.

"Reliable"

Reliable, fast with no issues

"weak signal"

Weak signal, often signed itself out. Frequently signing back in. slow uploads on video and some sites are unacessable

"Convenient"

Very convenient to use while traveling. Easy to access the internet.

"Hard to use"

We were not able to use it at two different campground. We should have had an account we could use at all parks

"slow"

It wasn't exactly easy to access and it was very slow service. Not to mention i had to give you amp of my information even though i was a guest

"User friendly"

I have found the site to be easy to access and use.

"Used your service at San Diego Metro KOA"

I realize this is not your issue as you are only providing a service to your customer and can only provide what they request. I have also mentioned the wifi issue to the KOA folks.

But it would be helpful to users if you were to encourage San Diego Metro KOA to add some band width to their wifi and upgrade the coverage. I was in site 2201 and never was able to get more than 2 bands of coverage although it was good near the office. I couldn't even get the KOA.com website to plan my future stops in my travel during much of my visit. And the internet dropped out frequently while trying to check into Facebook which is how I communicate with my family while travelling. During Thanksgiving weekend I often wasn't able to get on the internet at all.

"Why do we not get Netflix or Amazon Prime?"

Why do they not transmit Netflix or Amazon Prime at Far Horizons Park in Tucson? This policy needs to be changed. Otherwise connection, etc. are currentry pretty good if you are not too far from a transmitter..

"Always a hassle"

We have encountered TengoInternet many times in Souyhrtn California and can;t recall one time it worked without a call to the IT desk or hit and miss trials, The RV park says it;s you and your IT says it's them.