"NEVER AGAIN"

We are hooked up with Tengo while on vacation at an RV park. We have traveled extensively, and have used many internet services, ALL of which have been much better than Tengo. We called for technical help, and the first person we dealt with was great, tried his best to straighten out the problem. He was not able to do so, and passed us on to an "expert", who did nothing but deny that there was even a problem. Tried to indicate that we needed more equipment, that it was perhaps our computer that was at fault, and that our problems (mulitiple) were to be expected, and normal. Funny how we never had them anywhere else! Tengo, never again will we pay for your services. Smarten up!

"Customer service and suport is the worst I've seen in along time."

I am the IT administrator for an RV park. We use Tengo Internet as our WIFI provider. I do believe it was the worst decision I have made. THey are very nonchalant about service issues and to get support it takes at least 3 days for them just to talk to you about an issue even if you calles them for 3 days. They are very disrespectful to our customers that call in, due to issues with their product. They do not return calls and just expect you to know what is going on. If I could give them a negative 5 stars I would.

"one star very poor service"

Tengointernet at Circle M campground is horrible. It is down 50% to75% of the time and even when it works it is slow with many dropouts. The customer service reps are receptive to complaints and polite but nothing gets resolved.