"No problems"

It was always there....easy to access and never kicked us off line. Much better than where we are now!!

"Service quality varied"

We used this wi-fi service at a couple of RV parks during our recent travels. The signal strength and ability to maintain a connection was better at one park than the other, probably because of the way the park owners chose to place their routers. The park owners tried to help fix the problem, and had some success with their efforts, but we were still left with a mediocre experience at one park, and an excellent experience at the other one.

"Wifi is very flaky and unreliable"

The RV Resort I stay at a lot uses Tengo Internet. The Wifi service has been spotty and unreliable. Sometimes we have trouble getting on to this service and it seems to drop the connection a lot.

"horrible connection"

as a touring band, we park our tour bus at KOAs and other campgrounds using Tengo Internet all across the country. 9 times out of 10, none of us can get our computers OR phones/ipads online. Low connectivity is the issue, and sometimes we have to walk over to the office where the router is located, just to log on, then carry it back to our bus, and hope it doesn't drop signal before we get there. It's a horrible service, and campgrounds just don't have enough range or there's not enough bandwidth, I don't know, but it needs to be fixed.

"One of the worst WiFi reception in any park we have stayed in this year!"

Very very poor WiFi reception.

"Lousy service"

Would not stay hooked up, kept dropping and then requested a password and would not accept it. Overall experience was worse than not having a service. You can keep it.

"tangointernet"

At Anaheim rv park Not a strong enough signal to cover all the park, hit & miss signal. Could only surf net could not stream anything or play any games

"Worst RV WiFi I've used this year."

Out of 22 RV parks I've stayed at in 2015, the WiFi at Country Life RV in El Centro, California is by far the most frustrating. An excellent connection at 144Mbps but the speed is INACCURATELY throttled back by firmware. The throttling is at 2 Mbps to start, then drops to 0.5 Mbps, then to 0.25 Mbps! Who in this world wants modem speeds anymore?

And their monitoring system DOES NOT WORK RIGHT. For example: Yesterday at 7 am to 9 am according to Tengo, I transferred ~58 MB the previous 24 hours. Then the computer & I went to a bar for a NFL game. So no connection to Tengo at all. When I got back to the RV park at 3:30 PM & reconnected, less than an hour later (yes, I know how to just 'surf' and not watch movies), it suddenly jumped to 534 MB in the last 24 hours. THERE IS NO WAY that's true of my usage. The monitoring system is broken! But their support staff can always used their inaccurate stats to tell a customer that they DID use that much because their inaccurate equipment tells them so.

I've been traveling the last year and out of the 22 RV parks with WiFi, this is the worst, speed wise, of the lot (after it quickly jumps to level II). Only superseded by one other Pay-to-Use AP up in the mountains using satellite.

This company is the worst WiFi for RV parks out there I've experienced and I can't understand why parks hang on to them with their antiquated hardware setups and long ago left behind speed restrictions. Which they don't seem to be able to get right anyway.

This is 2015, soon 2016 but Tengo users are presented with an allowed usage amount more fitting for the year 2000. This is a town of 48,000 and you'd be hard pressed to convince me there isn't a faster connection available here in this area. Which was one of the excuses used by Tengo support.

Tengo support says they can't improve their throughput? Not truthful based on my year of traveling the country in an RV.

In future, I will avoid RV parks that feature Tengo. And I'll let them know why.

"Pleasantly surprised..."

I came to TengoInternet with no knowledge of their products and services. I was pleasantly surprised by the patience of their staff as we spent a considerable amount of time developing and pricing various solutions. Kevin was engaging and listened to our needs and budget constraints. He and his colleague (Elisa) partnered with me to find the perfect solution for our firm. The entire team produced a solution that was delivered on-time, it was on target and on-budget. I could not have asked for a more professional team to resolve our challenge.

"Most part okay with some issues now and then"

Most my long term guests complain when too many people are on and it kicks them out. Some days they can't get on at all. But overall it seems fine. The only thing is now, it has you watch a commercial before you go on and that is a bit annoying. If we already are paying for it, why make them watch a commercial?