"Great service"

I ordered for the first time after looking at different shops for a coat my son in-laws requested for his birthday. Not only was it a great price, it was free delivery and arrived in less than 24 hours after I placed the order.

"Very quick delivery, great product"

I recently bought a winter hat from Shore. It came quicker than expected, arriving the next working day. The item is excellent quality and just what I wanted. Very happy and would definitely order from Shore again.

"Fabulous Shop, Excellent Service"

It's always a real pleasure ordering from Shore - it is a quick and efficient service and the items are always of an excellent quality. If there are an size issues or delays, these have always been dealt with immediately and brilliantly. Thank you!

"Psycho One Wetsuit"

I had all but given up on buying a summer wetsuit this year but then came across this Company. With the Covid restrictions on trying things on it is difficult to know what size to order. I knew it would either be Medium Tall or Large. Emailed customer services and got a swift reply from Chris, who suggested ordering both, and returning the one that was not suitable. Suits were delivered by courier next day, and courier advised of time and delivery options if not convenient. Tried both, settled for the large, returned MT by Royal Mail. Shore confirmed suit had been received and refunded the cost next day. Superb customer service throughout and got a wetsuit that I know fits well. Highly recommend Shore who have been exemplary throughout.

"These guys are amazing"

These guys are amazing, always really helpful over the phone, and when my item arrived not quite as expected they were really understanding and generous towards me, couldn’t recommend enough!

"I have shopped at shore for many years…"

I have shopped at shore for many years and recently bought some Bloc sunglasses which broke, i contacted them via email and received a quick and friendly response and the replacement glasses arrived a day later. I was really happy with the service it was first class.

"Perfect service I’ve had a couple of…"

Perfect service I’ve had a couple of items from shore large (kayak )and small items excellent prices and delivered next day also customer service is very good as I had a couple of problems with my kayak no fault of shore but problems got sorted quick And communication with sales staff (Chris) emails and phone calls very friendly and helpful. On my experience I would highly recommend them.

"Appalling customer service & misleading returns policy"

Completely misleading returns policy, did not make it clear it’s not free returns. My parcel also arrived and the contents was in such a state, everything was screed up and bags celotaped back together. Emailed customer service and the reply so was rude, unprofessional and unhelpful. I will never use SHORE again, they’re a disgrace.

** I cannot believe shore have tried to blame DPD for the state of the inside packing with their reply! Do they think they opened It, tried stuff on, resealed it then delivered it to me?! ** they will literally blame either the customer or another company rather than accept they have done anything wrong!

"Charlie helped me out with a bodyboard…"

Charlie helped me out with a bodyboard for my son when I had problems ordering online. Great service which was much appreciated.

"Great service"

Hi all, just wanted to say a huge thank you to you all. I recently purchased two islander calypso kayaks and sundries from you. This was my first experience with Shore and the whole experience was excellent. Charlie was superb and really helpful, a credit to you. The website was great, as were the video reviews. We love the kayaks, have used them many times already and would really recommend them. Shipping to the Isle of Wight was a breeze and all of our order was delivered really fast and undamaged. Thanks again.