"Great customer service."

Great customer service.

I ordered some wetsuit boots and found out they were too small, on arrival. I contacted Shore's customer service team to arrange an exchange and found them to be extremely helpful and friendly.

I have not yet completed the exchange process, so can't give a final review, but my experience with the company so far has been very positive.

The only reason for not giving five stars, is that I have not yet completed the exchange process.

Would recommend.

"Absolutely fantastic"

Absolutely fantastic. Amazing price of £110 for a chest zip 5/4 O’Neil wetsuit, thought it might be too good to be true! Good delivery and perfect wetsuit, perfect size, perfect perfect perfect. Will definitely be using again and looking out for more deals.

"Reliable customer service"

Given the busy time of year, my order was signficantly delayed - which was no fault of the organisation and they were extremely responsive and reassuring so i could trust that my order would arrive. would definitely order through Shore again.

"Very impressed"

Very impressed. I had an enquiry and received a responses in minutes. Great service, especially only a few days before Christmas.

"Excellent service"

Excellent customer service resolved an issue with a recent order in super quick time. Will definitely be ordering again from this company and will refer to my mates defo 5 🌟

"Great all round service"

Great price, good communication, quick delivery and large range of items on sale. This was the first time I'd bought from Shore and I'd certainly buy from them again.

"Very happy with the items I bought"

Very happy with the items I bought, I had to contact the service team due to an error I made and the service was fast and excellent

"I expected a standard service, i got a great one."

I ordered my new winter wetsuit from Shore with an expected 3-5 days for delivery, it turned up in 2. I got a shipping notification a matter of hours after I ordered it. I can't say I could be any more stoked with the service.

I expected a standard service, I got a great one. Will 100% shop again online when not able to reach Wooly.

"Great products, descriptions, fast efficient shipping & service."

Great products and accurate description re.sizes & fitting of items, so have been able to make a good jugement of the correct size for me in all cases so far - 6 items in 2 orders.
Fast, efficient & inexpensive international trackable shipping

"Excellent service from Shore"

Excellent service from Shore. We wanted to buy two kayaks for a remote part of the Scottish highlands. We were struggling to find stock over covid lockdown but were able to contact the store and confirm availability. The service in the store was great and Chris was very knowledgeable about differing styles and pros and cons of accessories etc. He listened to what we needed and responded with good advice. He managed to answer questions which were more expert level from my husband but also listen and answered my more naïve questions.
We knew transport would be an issue and he worked well with us to resolve the challenges given we needed them at a remote place at a specific time. His communication was excellent.
The kayaks arrived well wrapped in perfect condition having been through at least a couple of different subcontractors for transport.
We had a great week kayaking around remote scottish islands and to remote bays. We were followed by a seal for a about half a mile who stayed within about 20 meters. The kayak was also good enough to tow back a dingy which had got cut off by the tide.
Highly recommended