"Great communication before the purchase…"

Great communication before the purchase and great service. Really happy to buy from a local company with competitive prices

"Orderd running machine on sunday…"

Orderd running machine on sunday arrived Wednesday machine is great on it every day took 5 mins to put togeather could not praise enough. 😃😁

"Excellent service prompt delivery and…"

Excellent service prompt delivery and equipment is as expected

"Excellent from purchase to delivery I…"

Excellent from purchase to delivery I received my equipment within 4 days

"Great customer service"

Great customer service, very prompt in replying to emails referring to my order which was on back-order due to coronavirus.

"Disappointed"

Enquired on behalf of my fiance about equipment on the website, was told multiple times it was in stock, arrived to view it and it wasn't in stock.
Purchased an item online, received no email confirmation of purchase, delivery date kept changing, which is understandable due to covid, but no communication as to new delivery date. Had several delivery dates come and go with no word from them, any enquiry was answered days later. One was "we'll refund you and give your item to next person in the queue".
Attractive, promising website, but let down by poor customer relations.

"Excellent service in adverse circumstances"

Despite significant delays due to Covid - 19 disruption, the customer communications was very good throughout , both emails and phonecall updates. A refund was also offered because of delays.
Waterrower eventually arrived and has lived up to expectations. Overall, excellent service from FitnessEquipmentNI .

"Treadmill…"

very happy with the equipment and the fast delivery service, all

"Couldn’t get a answer on when my water…"

Couldn’t get a answer on when my water rower was getting delivered, I ordered from here because it was supposed to be in stock, 10weeks later it arrived.

"Really slow to communicate and very…"

Really slow to communicate and very slow service