Fitness Equipment NI

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203 reviews
Overall Rating
Customer Reviews about

Fitness Equipment NI

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Shane Downey

5.00/5.00

"Brilliant service!"

Ordered and delivered to the door within 3 weeks, on the exact day they said it would arrive. Richard kept me up to date via email throughout - quality service. Will definitely return for future purchases.

28/05/2020

Faiz

5.00/5.00

"Quick processing, arrived within 5 w/days"

Item was processed quickly and arrived within 5 working days. Impressive considering the current climate. Dumbbells were exactly as described, good quality and in A1 condition.

04/05/2020

Adam Kelly

5.00/5.00

"Top quality service"

Top quality service. Item delivered in space off 4 days. The dumbbells are that good I’ve ordered another 2 sets! Thank you

03/05/2020

N Dukes

1.00/5.00

"Disappointed in lockdown"

Amidst the covid19 outbreak, I expected some delays with communication and delivery of my order. I did not expect to wait over a month for an order I was told would take 5 working days. Whenever I emailed, I received automated responses. The emails instructed any customer who had waited more than 10 working days to contact the company by phone and to email their accounts department. I did this many times to no avail. Eventually, a month after placing my order, somebody did answer my call. They initially told me that I had not paid for shipping, something my credit card statement and the invoice they provided me with would prove otherwise. I was then placed on hold for a while whilst he investigated my order. I was told the salesman would call me back after consulting with his manager. At this point I informed him that I had moved and due to the lockdown situation I wanted to ensure my delivery would arrive at my new address. There was some error regarding the picking of my order which was never explained to me, no apology was given. I repeated my request for the change in delivery address in writing but the email reply did not acknowledge my request. A few days after I eventually received the delivery- but at the wrong address.

02/05/2020

Jack Cowdell

5.00/5.00

"Brilliant service!"

Brilliant service!

02/05/2020

Alan Martin

5.00/5.00

"Delivered on time and good bit of gear"

Delivered on time and good bit of gear

01/05/2020

Soph

5.00/5.00

"good stuff"

The order arrived in 2 separate deliveries within 9 days and is exactly what I wanted & great quality.

01/05/2020

Glenn Campbell

5.00/5.00

"Dumbbell Heaven!"

excellent service. Definitely use again!

01/05/2020

Elaine Mcdowell

5.00/5.00

"From placing my order tohaving received…"

From placing my order tohaving received it i was kept fully informed.surprisingly it arrived quicker than i expected.wouldnt hesitate to order again

01/05/2020

James Tincombe

5.00/5.00

"Straightforward order and delivery"

Straightforward order and delivery. Would use again👍

01/05/2020
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