"Goods arrived on time and well…"

Goods arrived on time and well packaged. Exactly what we wanted and would definitely use Papaval again.

"Good price good delivery"

Good price good delivery

"I haven’t had my item"

I haven’t had my item, no communication from the company have tried emailing and calling but can’t get through to anyone.

"Good price"

Good price, quick delivery.

"Totally the wrong items were sent out"

Totally the wrong items were sent out. When I contacted the company by telephone twice. It was difficult communicating and there was both a lack of clarity and interest on their part. I then received an email saying if I returned the products they’d send out the correct items! That process looked laborious and time consuming. So I gave up bothering. They really need to get their act together and compensate customers for their silly errors! I suggest the manager at Papaval gets a grip on her or his workforce and improves customer service. Judging from other reviews on Trudy Pilot I’m not their only unhappily client.

"One of the items was damaged in…"

One of the items was damaged in transit, so I contacted Papaval and they couldn't have been more helpful. Item was returned free of charge, and thy sent a replacement immediately. Would order from them again

"Good reliable service"

Good reliable service

"Amazing shop"

Amazing shop , very fast delivery.

"Lack of communication"

The communication was not very good. I never received a dispatch confirmation or tracking number and when I queried the delivery I had very short answers back and the emails I received did not come across very professional. I did receive my package but the lack of communication before delivery made me doubt whether I would even receive my order or if it was a scam. I would not order again

"Fair price and prompt delivery."

Fair price and prompt delivery.