"Extremely poor service zero…"

Extremely poor service zero communication they don’t pick up don’t return calls.

Enquired requested at the start of house sale left until the end slowing everything down. Extremely poor advised they have lots of cases maybe they shouldn’t accept the work if it’s too much. If you’re wanting communication or a sale to go through within 4 months go else where!!!!

"Great service"

I was introduced to msb solicitors by a family member and this led me to Haley Catherall who was dealing with family law seperations divorces ect . I was struck by the great service and proffesionalism of Haley and her team who obtained a great and fair result for me. When i came to moving house i had no hesitation in contacting Haley again to ask for advice on the convayancing side of the move. Haley directed me to the convayancing side of msb where another team led by Helen Backstrom handled my house move. Once again i found the service impeccable and Helen and her team guided me through the whole process brilliantly until the property was finaly mine. I would like to add that i would recommend msb solicitors to anybody who has or is in a similar situation to what i was .

Robert Boyd

"Family matter."

I needed help with a family matter recently. MSB were superb with advice, guidance and support. I would highly recommend.

"I’d give 6 🌟 if I could"

I’d give 6 🌟 if I could. ive spoken to law firms who didn’t seem to know what they were doing or give a stuff about clients - honestly I started to think all law firms were rubbish. I was recommended to MSB from a friend who thought they were great. I was cautious but didn’t need to be. I used them for a family issue. Emma Palmer is fantastic, she understood what needed to be done and how to do it, talked me through everything in a way I could understand and was just brilliant. At times I was on the verge of making bad decisions, she guided me back from making those mistakes. She just gets it. Anyone with a family issue should call her.

I’ve recommended friends and family to MSB who have all been very happy with other people in the family team and with the teams that do wills and buy houses.

I wouldn’t go anywhere else and I wouldn’t recommend anyone else.

"Family department"

I have been referring vulnerable individuals I have been supporting, to this firm for many years. The service provided to both myself for general advice and specialist advice and services for these individuals has been excellent. Advice/services provided in a timely manner and to a high standard. I would not hesitate to recommend MSB, particularly Hayley Catherall and the family department.

"Jack Medlicott - best in the business."

Superb service.

I've worked with, and instructed Jack and the MSB team for over 3 years and have not once been let down.

Our most recently completed transaction was a £400k+ residential property purchase which was handled with due care and attention and completed on time with no delays.

We have 3 more transactions in with MSB which we are regular updated on and have no concerns that these transactions will be a breeze - due to the hard work of Jack, and his team at MSB.

"Great Communication"

Wow what a great service just completed on my property, fast, great value and great communication throughout the whole process.

"A superb firm."

Shocking to see negative reviews here, MSB is a superb company. I’ve used their services to help me secure my first property. Fast, efficient and easily accessible - I would recommend them to everyone.

"I am really surprised to read the high…"

I am really surprised to read the high level of bad reviews below. I have been dealing with MSB for almost 5 years now. They are my go-to for everything. They supported me through an immensely complex issue in the family court. They went above and beyond, and I believe if not for their high level of competence, I would not be here today to write this review. I had fantastic representation and am so grateful for them.

I am not sure how I feel about my experience so far with the most recent department I am dealing with, as it has taken a while to get a simple issue resolved, however, it is very early days and I will update this review to reflect my later experience.

I highly recommend Katie Camozzi, Steven Butchart, Susie Packer, and Michael Boland. I dealt with Wendy Eves when she was still working for the firm and she was also incredible. MSB has seen me through incredibly dark times and I will always revert to them if ever in a sticky situation! I cannot express how appreciative I am of their service. They did more than just put through paperwork. They guided me, listened to me, and never failed me with their advice. For family proceedings, I would not recommend anybody else.

"AVOID MSB TERRIBLE FIRM !!!!!!!"

I have been a client of MSB for over 20 years buying and selling property and in 2019 they represented me whilst I was going through my divorce. I have probably spent 10's of thousands of pounds with them!!!! I called in today to get some documents verified and they said they would not verify anything unless we had a current matter they were dealing with!! In other words if they are not making any money out of you they don't want to know. When I first joined MSB just over 20 years ago - MSB were a respectable and helpful firm looking after their clients, at the time I was with Paul Bibby and he looked after me!! He was great and provided an excellent service!! THE NEW MSB IS LOAD OF...........AVOID THEM LIKE THE PLAGUE!!!