"Wrong furniture piece ordered"

Wrong furniture piece delivered, staff at store was initially unhelpful and rude. This was a $2,000 plus love seat purchase now have to wait another 30 days ordered for Sick wife no compensation offered. Will not use old Brick again ever.

"Very satisfied customer"

This is the third time I have purchased from here and will keep coming back. All the employees are friendly and helpful but not in the least bit pushy. Delivery was on time and the guys were great even though it was a rather large sofa.

"From the sales man to delivery all very …"

From the sales man to delivery all very pleasant we've been shopping at Old Brick for years always %100 satisfied!!😀

"Excellent customer service"

Excellent customer service. I would like them to have a wider delivery service since I live 73 miles from the nearest store.

"Great help and perfect ontime delivery"

Great help and perfect ontime delivery! Thank you for making furniture buying so simple.

"I have shopped Old Brick Several times …"

I have shopped Old Brick Several times over the years and I have always found there staff to be courteous informed and extremely helpful and available but not overbearing. I enjoy the atmosphere in the showroom and mix of available furniture to choose from. I personally found there furniture to be of very good quality with fair pricing. I recommend you give them a walk through and see for yourselves.

"Great Prices Excellent Staff Highly …"

Great Prices Excellent Staff Highly Recommend Old Brick Furniture To Anyone Looking For A Bed Or New Living Room Set.Large Selection Of Choices.

"good company i highly recommend it"

good company i highly recommend it

"All sales people/customer service"

All sales people, and customer service were above and beyond helpful and knowledgeable

"I would not shop anywhere else for furniture"

Over the past 20 plus years I have purchased furniture at Old Brick numerous times. All the staff is always friendly and professional. The sales staff is very knowledgeable and they are not pushy or overbearing. I am in sales myself so the way the salespeople interact with me is very important. Of course making as many purchases as I have I did have a problem twice with an item. The first time was the cushions in a sofa. They were on back order for a couple of months and the owner took back the sofa and chair and gave me full credit towards another item. This was after I owned the furniture for over a year. I purchased a dinning room set last month after the delivery crew left I noticed a scratch in the table. I called customer service and they setup an appointment for their technician to come out. When he came within 5 min he said it was a factory flaw and they need to replace the table. The customer service team called me about two hours later to setup delivery of the new table. Everyone at the Old Brick understands how important excellent customer service is that is why they have been successful. David P