"Poor customer communication "

I think your customer communication is poor, lack of informative call centre staff and office personal as well.

I need to also mention the poor shipping of an item was atrocious.

Order date 31 Oct finally arrived 11 Nov are you kidding! Shipping from NSW to QLD!

"Great experience end to end"

Great experience end to end, Kim was extremely helpful and managed to source a unit for me that I couldn’t find anywhere else and turn it around very quickly, much appreciated and will definitely use again.

"Excellent communications"

Excellent communications. Delivery on time. Questions about the unit answered promptly

"Great and reliable "

I bought a daikin airbase off oz air, I wasn’t sure how the process would be as it was my first time buying however they were very quick with my order. I got it within a couple days, invoice sent pretty much straight away and I was able to install it for my customer the very next week. Highly recommend as their price is also comparable.

"Great service and the delivery was very…"

Great service and the delivery was very quick

"Fantastic service"

Fantastic service, great communication, fast delivery. The whole process was so easy and smooth, I can't think of a single fault. Even the deliveryman updated me every step of the way.

"Great service"

Great service and the free freight made a big difference to our budget.
Delivery time from date I ordered the unit was super fast.
Would certainly recommend Oz Air Online.

"Easy & Fast Delivery "

Website was easy to navigate and made selection a breeze. I bought the unit and it was delivered 2 days later! I liked that they called to inform when delivery would be made and gave me a choice on timing.

"Good stuffs fast and prompt delivery."

Good stuffs fast and prompt delivery.

"Delivered what I needed"

Delivered what I needed, as expected and at a very competitive price. Thanks!