"Simply, good service."

Easy to use website and order process. Delivery schedule confirmed and maintained and finally an on time delivery. What's not to like.

"Recommend "

Great selection, competitive pricing, speedy delivery - great service all round and much cheaper than high street options.

"Kept me up to date with order"

Kept me up to date with order

"Phoned my order through very helpful"

Phoned my order through very helpful. The delivery didn't take long. I was informed for times etc

"excellent service and very competitive prices"

First of all the product I ordered much cheaper than big DIY stores. Very easy to order and supplied within 10 days.

"Don’t buy Old Town Eco"

Don’t buy Old Town Eco. Substandard product not fit for purpose.
The original old town was an excellent hard wearing product. The new eco version is not.
The pigment layer is wafer thin and can be removed with a yard brush and cold water from a bucket. Less than one year on and I can see the speckled substrate below. Bradstone want all sorts of receipts and to know how they were laid. All diversionary tactics. .. the product is poor, its aesthetic advantage and York Stone look will not endure. Terrible. I feel as if I have been “had”
This review is no reflection on Simply Paving. I did not buy my Old Town Eco from them, BUT as they are owned by Aggregate industries, who in turn own Bradstone who make this product. I feel it is important that issues such as mine are visible to both the public and the hierarchy within the PLC that produces, markets and sells this product

"Great communication"

Great communication, great service, delivery on time

"Excellent customer service"

Deborah from their customer service team helped me choose flagstones matching some that I have down already and arranged for samples first. Ordering was then easy online and the stones arrived quickly and safely. Unfortunately ran into an issue with the actual stones delivered by Bradstone, since these did not match the samples Bradstone had provided earlier. Deb then tried to track down matching older batch stones from other depots which was unsuccessful unfortunately. The stones were then collected back and a refund processed very quickly. Excellent customer service all throughout.

"Easy ordering. swift delivery"

Easy ordering, swift delivery.

"The driver was very polite and…"

The driver was very polite and helpful makes a world of difference.