Heat Matters
Maura Farrell
"If you want a first rate job done use this company. "
We had first rate work completed by Heat Matters today to install a Hunter Herald British made wood burning stove.
All the work was carried out cleanly and super efficiently from sweeping the chimney, dropping the lining, fitting cowls to existing chimney pots and removing the old open fire.
We visited the Heat Matters showroom some weeks ago which has a wide choice of working stoves. It’s an impressive showroom and well worth a visit. Dermot really knows his trade and is a most personable, straightforward and knowledgeable professional to deal with. The quality of his work and his attention to detail is notable and clearly important to him in terms of customer service. The quote for the work was also very competitive. We wanted someone who would size up the job and do everything from start to finish - and that is what we got.
We cannot recommend Dermot and his company highly enough. Dermot is both HETAS registered and a Gas Safe engineer and as such is on the Competent Persons Register to certify all the work he undertakes.
Many thanks! We are totally delighted with the stove.
Michael Whittles
"Heat Matters. Dermot and Ben 5 🌟 "
After meeting Dermot and Ben as they recently opened a new showroom next to my workplace and chatting with them. Then made the mistake of informing my wife about said shop 😂 we have just had a Contura fitted in our recently modified conservatory and love it. You can not fault these guys absolutely brilliant professionals from start to finish they put a 12 hr shift in to complete the work in 1 day. Could not recommend these guys enough, also been at the end of phone etc to answer any queries 100% meticulous workmanship love it. Next time we have money I AM having my Harley Davidson and not telling wife
Alison Prince
" Couldn’t be happier with new log burner"
Couldn’t be happier with the log burner Dermot and Ben installed for me this week.I would highly recommend this company, great from start to finish. They were very professional and take great pride in their work.
Tony Doyle
"Perfect job !!"
Dermot and Ben installed a Contura wood stove into my newly renovated conservatory, which is now open from kitchen. Dermot guiding us through the whole process from designing overall positioning of stove and flu pipe, choice of stove, slate bed/base etc. installation completed yesterday and we couldn’t be more pleased with the outcome. Zero mess, great handover and advice on how to get the most from it, maintenance etc. 100% recommend the Heat Matters team. Thank you Dermot and Ben 🙌
Gemma Jonesman
"Tintwistle installation "
Dermot and Ben have just completed the installation of our log burner.
I needed the job doing quite quickly and Dermot was available on the date agreed.
Both Dermot and Ben were very conscientious and did a fantastic job. All the work completed in a day. Great company that takes pride in the work that they carry out.
Wouldn’t hesitate to use them again.
Sharon BERMINGHAM
"Great Job Dermot"
Dermot did a fantastic job for us. Reliable, conscientious and very professional. Worked on two chimney flues for me and left the place spotless. Would highly recommend. Thanks again Dermot.
atola fearon
"We had such a great experience from…"
We had such a great experience from start to finish with Demort and Ben. They were very professional, took pride in their work and cleaned up afterwards. We would highly recommend and will be using them again! Belting results. Thank you both.
Meg
"The best! "
We’ve recently moved into a house and decided we would love a real fire, we stumbled upon Heat Matters on Instagram and were impressed by the range of mantels used in the videos and the different log burners on display.
My partner contacted Dermot who came around to look the existing set up and let us know how it would work, and his recommendations. We were really impressed how knowledgeable and passionate he was.
We finally decided on an exquisite marble mantle, as every piece is different we went into the showroom which is currently being built to view the piece. As it’s such a unique piece we messaged Dermot to see if we would be able to come and view it for a second time, this wasn’t a problem at all and once there we decided it was the one for us. There was never any pressure sell ect.
Dermot and Ben came to do the installation, they are complete professionals and so friendly! Watching them work you can see that they are perfectionists, which is exactly what you want. So so happy with the mantel and log burner, completely makes the room as well as getting us ready for the colder days. Highly recommend!!
Christine O'Regan
"Dermot and Ben were fantastic"
Dermot and Ben were fantastic! We are so happy with the service, knowledge and professionalism. We would highly recommend their service, Thanks again guys
Z Sidat
"Outstanding skill in craftsmanship was…"
Outstanding skill in craftsmanship was demonstrated by both Dermot and Ben. They exhibited professionalism and amiability throughout the service. I wholeheartedly endorse their work.
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