Heat Matters

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156 reviews
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Customer Reviews about

Heat Matters

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Michelle Meacher

5.00/5.00

"AMAZING "

I cannot recommend Heat Matters enough. Dermot and Ben have been AMAZING! From the first consultation to completion. We are delighted with the transformation of our living space.
Friendly, professional and tidy.
The workmanship is superb.
Thank You

08/05/2024

James

5.00/5.00

"Dermot and Ben have just finished at…"

Dermot and Ben have just finished at our place. They are true professionals and absolute perfectionists of their trade. From our first meeting with Dermot to install he has been an absolute pleasure to deal with and his work speaks for it self. You have transformed our home thank you again. Now go and enjoy your holiday and have some well deserved rest.

08/05/2024

EF

5.00/5.00

"Can’t recommend Dermot and his team…"

Can’t recommend Dermot and his team (Ben) enough. They installed two log burners, overcoming a few curve balls that the house threw them. Did an excellent faultless professional job and very friendly to boot

12/04/2024

Katherine Mcloughlin

5.00/5.00

"5 star service "

It’s been an absolute pleasure dealing with Dermot and team. I’m in love with my burner and I was more than happy to lean on Dermot’s experience when it came to design. I couldn’t be happier with how it looks. The wood mantle is absolutely stunning and I know he chose it with the quirkiness of my house in mind. ☺️
Can’t thank you enough for making my home even cosier.

04/04/2024

Ian Essex

5.00/5.00

"First Class Quality Of Work"

We were referred to Dermot and have no regrets. We are delighted by his first class quality of work, knowledge and attention to detail. The gas fire and mantle/surround are superb. Thanks Dermot for a fantastic installation.

19/03/2024

Hannah

5.00/5.00

"Brilliant service"

Heat Matters was recommended to me and I would recommend them to anyone looking for a wood burning stove installation.

Leading up to the installation, Dermott was helpful and shared his knowledge to help me decide on the perfect set up.

He answered any questions and manages changes i made to the original quote with the upmost professionalism.

The day of the installation, Dermott and his colleague worked all day in, in wet conditions, without so much as a grumble. The final product looks brilliant.

Thanks again!

14/03/2024

Alex

5.00/5.00

"Highly recommended"

Dermot recommended, supplied and fitted our stove a year ago. On its first anniversary, following his recommendation I asked him to sweep my chimney and check over the stove, everything was fine. He did a great job, very tidy and thorough. In the year we have had the stove we have not had a doubt that this is a fantastic bit of kit, we love using it and it has performed very well.

09/03/2024

Sandra

5.00/5.00

"You Wont Find a Better Wood Burner Installer"

What a fantastic service. The attention to detail is amazing. Dermot has installed 2 wood burners for me now and both fitted with such care and professionalism. I highly recommend Heat Matters and so glad that I used them. Good tradesmen are thin on the ground and Heat Matters are definitely one to keep in your address book.

08/03/2024

Rita Helme

5.00/5.00

"Dermot the amazing guy from Heat Matters "

Dermot from came from Heat Matters to do the initial survey and gave me a very reasonable quote two days after I rang him . He is a very professional and friendly man , knew his job back to front . He made me feel very comfortable and recommended the best gas fire for the fireplace , it looks great . On the day the work commenced ,he covered the furniture and floor in dust sheets and respected my home . He swept then lined the chimney and fitted a cowl on top .He Left everywhere clean and immaculate afterwards . I would recommend him to anyone . You did a great job Dermot I am so pleased with the results .

06/03/2024

Olivia Hemsworth

5.00/5.00

"Couldn't have asked for a better experience!"

We absolutely love our new log burner, the result is even better than imagined! The guys at Heat Matters are so professional - Dermot came to view our existing fireplace within 48hours of us enquiring to survey it, give us a quote and explain what could be achieved. From there we chose our log burner, the colour of our hearth and the oak beam. We felt confident after speaking to Dermot that Heat Matters were who we wanted to go with - it's clear they know their stuff! We were booked in for 3 weeks after our initial survey, the guys showed up promptly in the morning of installation and worked so efficiently they were able to get it all done within the working day. How to use the log burner was demonstrated to us before they left and they very kindly left us a bag of logs. We are over the moon with our new log burner, it has transformed the room already and we couldn't have asked for a better experience with Heat Matters.

01/03/2024
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