Heat Matters

Home Operations and Essentials
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156 reviews
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Customer Reviews about

Heat Matters

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Lindsay Stewart

5.00/5.00

"Dermot was amazing"

Dermot was amazing - I had a problem with smoke spilling. He cleaned the chimney and then even went up on the roof to check the cowel. He solved the problem and left the area spotless and lit the fire to check it was drawing properly. Superb professional services. I would never go to anyone else.

14/01/2024

Matt Clough

5.00/5.00

"Incredible job"

Dermot is without a shadow of a doubt the best tradesman I have had do work at my house. He fitted a wood burner for us back in October and everything from the consultation to the actual installation was superb. Everything was done in 1 day, to a high standard and tidily. He is a master of his trade and genuinely cares about the delivering the best end result possible for his customers, I would highly recommend him. Thanks again!

02/01/2024

Hayley

5.00/5.00

"Exceptional!!"

I recently had the pleasure of having a log burner fitted in my kitchen, and the experience with Dermot and his team was nothing short of outstanding. Our kitchen had persistently been colder than the rest of the house, and despite previous attempts by other companies, no one could find a solution that worked around our bi-fold doors.



Dermot's professionalism and expertise were evident from the start. He not only understood the challenges posed by our unique setup but also provided knowledgeable recommendations that I wholeheartedly trusted. The result? A stylish log burner that not only complements our space but has transformed our kitchen into a warm and cozy haven.

The installation process was swift, seamless, and executed with a level of precision that reflects Dermot's commitment to perfection. The log burner looks as if it's always been a part of our home, seamlessly integrated with the surroundings.

I am absolutely delighted with the style and output of the log burner. Dermot's expertise shone through every step of the way, and I am grateful for the warmth and comfort he has brought to our kitchen. A well-deserved 5-star rating for Dermot and his team! Merry Christmas and thank you so much for a job well done!

24/12/2023

ronnie mcneill

5.00/5.00

"The best in the business"

I can only echo the previous reviews. We came to Heat Matters via two different recommendations, its clear to see that when you are passionate about what you do for a living it shines through. Dermot and James where professional and courteous from start to finish, installing our burner within the day.
Top class from start to finish, thanks guys.

21/12/2023

Moody K

5.00/5.00

"Our Log Burner"

Dermot was helpful right from the moment I contacted him
He came and a did a site visit
Told us which stove would be the best suited for our house
Went through the options of chamber and lights and beam

As we had other work happening in the house we penciled a date in and worked to get the space ready for the installation

Dermot and James covered the area in dust sheets and did an amazing job installing the stove
They let us choose which slate piece and beam we liked ( these items were very heavy but they went to the effort of taking each piece and laying them outside for us to see)
At the end they cleaned up the room and showed us how to use the stove

Would highly recommend
Love the video reel for instagram also

15/12/2023

Joanne Greenhalgh

5.00/5.00

"Highly Recommended"

We had an old flue liner and wood burning stove removed and a new liner and stove installed. Dermot was always quick to reply to any queries. He is very experienced and readily gives advice. The job was done by Dermot and his team in half a day. Everything left clean and tidy. I would have no hesitation recommending Dermot and his company.

10/12/2023

Dean Moore

5.00/5.00

"Great service and communication."

Great service and communication throughout. They gave me informative and helpful advice on all aspects of the job which really helped given all the options for stoves, hearths and beams etc. They turned up on time which can be rare these days and tidied up afterwards. I have already recommended them to a friend.

29/11/2023

Caroline Mclaren

5.00/5.00

"Superb job"

Absolutely superb job from Dermott and his colleague, they worked hard all day to bring our vision to life & have to say I’m over the moon with what has been achieved. Thank you Dermott!!

28/11/2023

customer

5.00/5.00

"Best in the business!!"

We are so happy with our new log burner and can not speak highly enough of Dermot and his team. We had a difficult set up and he took time to understand our requirements and provided advice on the best solution for us. He completed the job fast and efficiently with great skill and quality. He was honest and easy to communicate with throughout the quoting and job. He was also the most competitive on price, I would recommend Dermot to friends and family and would be confident he’ll do a great job, he has so much knowledge and experience and the end results is gorgeous! Thank you Dermot! Lisa

26/11/2023

Campagquinn

5.00/5.00

"Dermot was amazing from start to…"

Dermot was amazing from start to finish, he helped me select a model fire what was suitable for my home.
A skilful craftsman with quality workmanship.
Clean and precise, a true professional.

23/11/2023
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