"Used this company before and were so…"

Used this company before and were so pleased we did not hesitate to use them again. Fitter was excellent, friendly and made sure we were happy with the result. Cleared everything away at the end of the job.

"Had new bifold doors fitted"

Had new bifold doors fitted, they are beautiful. Amazing service from start to finish from the installers and head office team. Thank you 🤩⭐️

"They dump rubbish at your front door and refuse to remove it."

Chigwell group are a rogue outfit. They completed work at my home. The work would usually take a week; they took 2 months. And the job is still not complete. I've given up on them and refuse to waste another moment of my time being home for no one to show up.

To make matters worse, they dump all sorts of rubbish in your back garden and at your front door. This has been reported to them over and over. They say they will collect it all for me to call back the following week to be told it's not their rubbish. The supervisor ignores my communication. Admittedly, I was very blunt with him, but I've lost my patience after all this time. What they've done is not acceptable.

The supervisor is called Jake. You have been named and shamed. Chigwell Group is not to be trusted! I would post the pics if this site allowed it.

Rubbish was collected after leaving my review, which is fair enough. I prefer it was never left and not ignored when asked several times to remove it.

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I have reason to believe they are the same company. I've left a review where I can. Otherwise, the rubbish would still be dumped at my front door.
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"Fantastic sales people fantastic…"

Fantastic sales people fantastic customer service and after sales amazing also really happy with the door I purchased

"Very pleased with my experience"

Very pleased with my experience! Communication was quick and clear with the office, showroom staff were very helpful, Alan & Aaron who installed my lovely new sliding glass door were on time, efficient, clean and always with a smile. Thank you!!

"We purchased a new door for our factory…"

We purchased a new door for our factory in Loughton, paying over £3000. The door was installed incorrectly several times, we have lost count how many times it has needed to be fixed. Every time a technician comes, they fix the problem and then create a new problem with it. The door still doesn't function. When you call the office, they tell you somebody will call you back but never do. The staff members answering the phones do not care, are rude, and just want to put the down on you. I would really recommend staying away from this company.

"Happy Customer "

Have had a very positive experience with the Chigwell Window Centre (Loughton branch) - very recently had patio doors replaced, the two chaps who did the installation were extremely hard working and just got on with the job - I decided just to have some silicone touched up after and Molly was fantastic and efficient in arranging a return visit to have this carried out - I was never pushed for the balance payment until this was done - can’t recommend enough.

"Fantastic from start to finish "

Fantastic from start to finish. Good communication throughout the whole process. Installation went smoothly the guys were polite and respectful of our property and worked extremely hard. Would highly recommend and will definitely use them again in the future.

"Amazing quality and great installation team."

We are so pleased with our new bathroom windows with blinds. They are excellent quality and I really would recommend Chigwell window centre to anyone in the market for new windows. Not too pushy and the installation team were brilliant.

"This is the second lot of windows they…"

This is the second lot of windows they have replaced for me and once again very happy with the result.Ordered through Gary in the Loughton showroom and fitted by Harry and Ranbir ,all ran very smoothly with no problems.