"Replacement of Patio Door Glass"

Chigwell Windows fitted a very large patio doors at my home in 2016. Two weeks ago, the patio door glass broke. I phoned their office and they still had the window measurements. As a double check, they came and checked the window and measurements. Today the Jagjit and his 2 fitters came. They were very respectful, courteous and helpful. they moved all the furniture that I was worried about, covered everything and removed the glass safely. They did not let any broken glass go outside their covered area. Very professional with removing and replacing the glass. Highly recommended.

"Had a new front door installed"

Had a new front door installed, very pleased with it, slight delay but that was communicated well. They aren't the cheapest but the quality of product is excellent

"Best Window Company I've Used"

Great experience for us from start to finish. We had a roof lantern installed on the flat roof of our extension. Fitters removed and disposed of the damaged window and installed the new lantern within a day. They were very clean and polite and tidied up the work area fully after.

Very high quality product, too.

I've used a number of window companies for various installs on our home. Chigwell have been the best by far. Couldn't ask for more. Very happy with them.

"If you have a home visit from this…"

If you have a home visit from this company and you’re a single woman, make sure you have adult present in your home as they have discriminated against me because I made a request for reasonable adjustments under the Equality Act 2010 which they refused to accept while also putting in terms that I should be removed from our home for them to carry out repairs.
They also provided a false and inaccurate statement to the county court despite video evidence proving the member of staff lied in his statement.
Being subjected to discrimination and prejudice with no apology, accountability and integrity despite reporting this to the police shows what women’s safety means to this company and their values when it comes to equality, diversity and inclusion.

"We have just had all our windows and…"

We have just had all our windows and doors fitted in Basildon and the 3 fitters were absolutely fantastic. They showed us everything they was doing and cleaned all the rooms once they were done. They deserve 10 star rating. Would definitely recommend them to anyone. Doors and windows look fantastic, thank you.

Julie and Colin

"Worth waiting for."

Whilst the whole process of ordering to installation took longer than expected, it is safe to say that good things are worth waiting for.

We are really delighted with the doors. They look great, are solid and reassuringly heavy (if that makes sense) and the 3-panel layout suits the proportions perfectly, as advised against our initial idea of 4 panels. The client isn't always right! We love the internal blinds: they are such a neat idea and give us the privacy we need in an urban setting. The guys did a great and efficient job in installing them, so all in all we are very happy with our new bifolds and are very happy to recommend Chigwell.

"Excellent product and service"

From start to finish they were professional and helpful. We had a small problem with one door that was fitted which they came and fixed straight away. We love our new bay doors, they finish off our kitchen beautifully. I would recommend highly to anyone.

"Delivery"

Ordering was easy and quick made, but delivery was shocking. My self can't stay at home and wait for delivery ,they said will be delivered 8am to 4pm and 1h before coming driver will call me. 7:30am delivery buzzed in my Ringo and he said will be need help . It's good that I was asked my son to work from home, he was still in bed that time. After my son called me and said he have get all glass panels him self inside in garden only frame driver help get in. That was bifold door 3000x2100 . If for delivery will be waiting my wife ? Who will be get everything out from van? How they delivering like this size only one person? This was unbelievable .

"Large sliding patio doors I wanted 5 upvc bifold doors removed…"

I wanted 5 upvc bifold doors removed and replaced with 2large sliding aluminium doors. Not straightforward swap as the track is deeper therefore had to be cut in all round .I went to 2other companies that wanted to make a meal of it , saying I would need a builder to cut then board up until they could come and fit doors.
Chigwell windows sent 4 fitters at 8am and the job was complete by 4.30pm.
They were professional throughout, they hung dust sheets to try to keep mess indoors to a minimum and even hoovered the garden after
The doors are fab and just glide open
Highly recommend this company

"A really professional experience from…"

A really professional experience from start to finish, even the sales process wasn’t painful! Quick turnaround of the job which was a great help. The windows (aluminium) are fantastic quality, worth every penny. Highly recommended