"Very disappointed"

Very slow - over 4 weeks and still don't received item for a very simply Text Only print, no response to emails, no apology or explanation, waste of time and money

"High quality product and best customer service"

Super customer service and very high quality product.

I needed the item urgently so I called and spoke to the staff before placing and order. The person I spoke to was very patient and listened. He then explained the best options for me and how I can get the items as quickly as I wanted them. This showed there was a customer first focus!.
We ordered customised masks and uploaded the graphic. I was amazed that they were able to reproduce the masks just like what I designed via the designer tool on their website. The material is of high quality and unlike the masks we buy online, these masks have a piece of rubber on the strings to make them adjustable to fit any size. I would would confidently recommend Hivis

"Amazing customer service"

Amazing customer service complete focus on the customer and their needs. I ordered the wrong product, contacted them, they have immediately dispatched the right product even though it was my error and all done with amazing completely focused customer service. Bobby you were amazing and very efficient, I will definitely be recommending your company.

"Great service - highly recommended"

Great service, great website and quick delivery. Thank you! I was not expecting my dispatch notification to come through so soon after placing the order. Will definitely use service again. Highly recommended.

"Disappointed"

Disappointed. Uploaded the standard Logo that I've been using for over 4 years for all of my marketing, yet the end product came out turquoise as opposed to Grey. They blamed the "loss in colour/detail" when the logo goes from "one system to another".

Whilst I get a slight difference, there is an unacceptable difference between grey and turquoise!

The best they would offer is free postage on my next order! As if I would order again - I have 4 brand new items that I cannot use as they look embarrassing.

3 stars just because of speedy delivery as advertised - but I would not use the company again I'm afraid.

"operation santa"

Ordered some hi viz for our operation santa. Got them printed. The company printed our logo on front and operation santa as asked but added gathering snow on the words on the back turning a hi viz into a much sought after seasonal fashion statement our event is being filmed for tv so thanks for making us look cool

"Great serivce with communication"

I was looking for a company that can deliver hi-vis in competitive prices. They had to be customised with a print on the back and they delivered on promises. Additionally they had no facility to accommodate Purchase Order on their website, but provided alternative solution which worked during busiest time of the year.

"Outstanding Service"

Dave and the team at Elite are simply great - they always go the extra mile when we drop weird and wonderful requirements on them last minute. Happy to recommend their services to support your business and PPE requirements.

"Realised after speaking to team that…"

Realised after speaking to team that part of our order was missed .
When I spoke to their office I was told there was nothing they could do and it was our fault for not checking delivery .
Not they will take a look to see if a mistake was made or if their records show it was delivered on a separate date .
Terrible customer service

"Small Order But Great Service!"

I only required a small order of helmet logo stickers & must say that Katie & the team at Hivis were excellent. They kept me informed at each stage of the order & the stickers were dispatched within a few days. Highly recommended!