iPostal1

Electronics & Technology
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889 reviews
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iPostal1

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Beautiful Lady Jae

5.00/5.00

"I’m notified when I have a package via…"

I’m notified when I have a package via iPostal app and it’s a simple pickup.

22/08/2024

Pam

1.00/5.00

"Don't listen to the other paid reviews"

Don't listen to the other paid reviews. Terrible business, EXTREMELY POOR SUPPORT, inept management and leadership. Go somewhere else for your business mailing needs.

22/08/2024

Thomas Hernandez III

5.00/5.00

"Good customer service"

Good customer service

21/08/2024

AC

1.00/5.00

"Very unpleasant / complicated process"

Process to set up the account had to be completed 6 times. Ipostal has a list of required documents that is incongruent with Proof's list, so it appears as if people are willingly uploading the incorrect documents. Proof doesn't allow to upload, only allows to take pictures of documents, which is not possible without a printer which people don't have when travelling. We paid a few fees for notary. After all of these inconveniences, we still have no received any mail a month + after setting up.

21/08/2024

customer

1.00/5.00

"The customer support sucks"

The customer support sucks

21/08/2024

Robert Scott

5.00/5.00

"Great service and affordable "

Great service, easy to use, super convenient

21/08/2024

MJ

1.00/5.00

"Service SUCKS"

In Response, this is the typical BS I've over the two years.yes many "test" emails were sent but none were received and they were advised that they were not received. I have multiple emails regarding this.



This company sucks and at the end of this subscription I'll be going elsewhere. The concept is perfect for what I was looking for, however they have been unable to deliver. Started out with a problem receiving proper emails, they had me try a different email, still same thing, emails never delivered. They supposedly worked on the problem for a year before they admitted they had a "system" wide issue. Two years still no resolution. Now they decided to update their term and send out 20 page doc that everyone must agree to so can continue using the mailbox. Basically holding my mail hostage even though I'm paid through November this year. Also no refund. Who else besides me is ready to sue? Class Action in the making. Just so happens the new term specifically state you agree to no class Action law suits. Interesting to say the least.

20/08/2024

Patti Donald

1.00/5.00

"When i went for my mail no one was able…"

When i went for my mail no one was able to assist in locating my mail items.

20/08/2024

Lance Vanagain

1.00/5.00

"The DMV could not use my Ipostal…"

The DMV could not use my Ipostal address because it doesn't come uin their system. I reached out to customer service a week ago and haven't heard back. I'm NOT impressed so far!

19/08/2024

Shenik Smith

5.00/5.00

"So far so good"

So far so good. All my concern have been addressed and answered.

19/08/2024
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