EKCO

Home & Garden
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206 reviews
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Customer Reviews about

EKCO

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Luckies

5.00/5.00

"Aluminium Patio Doors "

Brian and the installation team arrived exactly on time, if not slightly earlier but politely waited for us before they started.
The team worked efficiently & tidily. They answered any questions we had and took time to explain the workings of the door including lock system, drainage channels, warranty registration.
We are thrilled with our 3 panel patio doors! The quality is exceptional and the aesthetics are stunning.
Craig at Ekco was a huge help from the start. He is very knowledgeable and was very patient with our countless queries! He guided us well to allow us to make our final choice on the doors.
Thanks Ekco, we are delighted with your service!

20/02/2025

Ed

2.00/5.00

"Design and installation was good…"

Design and installation was good however after sales very poor. Chased them for a very long time trying to get faulty doors replaced, pretty much spoke to a different person each time who promised to get back with an update. Finally got to the point where I was told the door couldn't be replaced as they were discontinued even though I was told previously that they were in production. Various excuses along the way and in the end a poor attitude and unwillingness to help. No apologies from them for letting it drag on so long and now I am left with a kitchen that will need to be replaced sooner than expected due to poor product and after sale service.

18/02/2025

madison house

5.00/5.00

"Great company"

Great company, I was looking for an exterior door for my house. The whole team was very professional and efficient. They kept me informed throughout the process. From choosing and customising my door to installing it, everybody I interacted with was great.
Best quality aluminium doors, reasonably priced and expertly fitted. Would recommend!

28/01/2025

Mrs Kathleen Hunter

5.00/5.00

"New bathroom and WC"

Excellent service from EKCO. The new family bathroom and downstairs WC both surpass our expectations. From the excellent design right through to the finished works, could not be happier. Every member of the EKCO team was a credit to the company. Excellent customer service and a very skilled workforce.

28/01/2025

John Chevis

5.00/5.00

"Better, much much better…"

My initial experience with Ecko wasn’t great but I needed them to come back and fix my bi-fold that wouldn’t close properly, it’s been a few years since they were installed so wasn’t expecting much !
But much to my surprise it seems things have changed at Ecko and from my first contact to Brian coming out to fix the problem it’s been a pleasure !

23/01/2025

George Gorman

5.00/5.00

"Ekco were excellent in dealing with remedial work to my bi-fold doors"

Ekco were excellent in dealing with remedial work required to my Origin bi-fold doors. The office staff were very good at ordering the parts i required and arranging a date and time for the work to be carried out. A text was sent on the day to confirm when the installation team were arriving.
The installation teams were very knowledgeable and got the job done quickly and safely. I also received some very helpful after care advice and information.
I would definitely recoment EKCO.

09/01/2025

Jackie Caira

5.00/5.00

"Crittal Doors"

From original survey, through to order, installation and excellent after sales service of Origin critall doors. I have had a 5 star experience. Communication has been excellent, everybody turned up when scheduled even down to a text with tracker attached for installation team! Absolutely no hesitation in recommending Ekco. Special mentions have to go to Euan and Brian and his apprentice for the installation.

17/12/2024

Mark

5.00/5.00

"Excellent service from EKCO "

I had excellent service from EKCO with the replacement of bi-fold doors with a standard door. The fitters were very professional. They minimised disturbance, kept the site very clean, kept me informed and consulted with me at appropriate points in the job. I am very pleased with the new door. I recommend EKCO.

16/12/2024

Rosslyn McDonald

5.00/5.00

"Great experience "

From start to finish, the experience with Ekco has been brilliant. I visited the showroom and had a quick meeting then a follow up at my home to take measurements. I had access to the installation team who answered questions and on the day, the team was brilliant, working quickly and clearing up afterwards. The after care has been exceptional with good communication. All in all, I am delighted with the service provided.

13/12/2024

Karen Scott

5.00/5.00

"From start to finish EKCO have been…"

From start to finish EKCO have been brilliant. They helped design my kitchen then fitted that as well as knocking down a wall into my livingroom. All the guys that did the work were brilliant and so nice. Emma has been brilliant too helping me decide on units etc. Great quality goods and a pleasure to deal with every step of the way

05/12/2024
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