"Deceptive company!!"

Deceptive company!!! Do not use. Signed up to try it for three months, but then they charged me for 80€ a few months later because I didn’t cancel. It wasn’t clear at all that they would be transferring me to another commitment of time, and they sent ZERO emails about it. Contacted customer service the day after the charge came through, and they refused to do anything. Steer clear!

"This company can definitely do better…"

This company can definitely do better with building trust, customer sentiment and customer experience. Everything that people have complained about their subscription model and charging without consideration is true. I would be very careful before considering them if I were you.

"I’m enjoying their advice so far"

I’m enjoying their advice so far

"Utter scam"

Utter scam. Signed up for the trial for £20 and the videos are rubbish so messaged them to unsubscribe as no way to do this on the actual site. Forgot about it and they have charged me £49 per month for the last 3 months and will not offer me a refund. Scam. £170 for something that is utter rubbish. Do not even bother with a free trial.

"Beware this company"

Beware this company! You get tied into a subscription without your knowledge and they will not reimburse you when you discover that they are taking your money! Avoid, avoid, avoid!!!!

"CONTINUED TO BILL ME AFTER CONFIRMATION…"

CONTINUED TO BILL ME AFTER CONFIRMATION OF CANCELLING. WON’T TALK ON PHONE. SHADY AF

"Read what you are getting yourself into…"

Read what you are getting yourself into very carefully. #1, I made the mistake of thinking I was purchasing a three month only plan. Wrong! They make the price look cheap upfront and then charge you triple when your “trial” ends. There is no reminder or warning that you are about to be charged way more. They hope you forget or don’t read the fine print so that you are stuck paying $80! Makes me sick. If they were an honest company, they would refund you your full amount if you canceled.

"Surprise charge"

I purchased this and never used it so cannot speak to it's content. I however thought I canceled and got a $119 charge today. I asked them to please check my log in history and refund my money. They said no. I never got a notice of renewal and was charged. I would recommend an in person actual dog trainer instead of this. Thanks for nothing. 👎

"The videos are well explained"

The videos are well explained, easy to follow, and they really do work. Personally I like the explanation of WHY the training works the way it does - and the differentiation between what is science and what is opinion. I.e. dogs will respond in X way when you do Y vs we prefer to use raw meat for treats for our dogs but it's ok if you choose to use something else.

"A company that preys on unsuspecting…"

A company that preys on unsuspecting customers with forced subscription renewals. Not customer friendly. Do not honor 100% customer satisfaction and if a company has to force a customer to pay because its in the fine print and cannot honor a customers request to cancel and refund money. Thats a bad company and a bad way to make money.