"DO NOT SIGN UP TO ANY OF THEIR PRODUCTS "

Well where do I begin. I purchased a £17.99 course which I didn’t find very helpful and in poor quality I then find out today that 2 x £49.99 payments have been taken from my account which I used to pay for the course (luckily via PayPal so I’ve opened a dispute) at no point was I advised that I would be authorising pre payment of £49.99 per month. There is no way to cancel the plan on line and they don’t send any emails notifying of upcoming charges which would have drawn my attention to a subscription. My confirmation email for the £17.99 course also doesn’t make a reference to the subscription and neither does my account info. Very misleading and they hope to make their money from people not checking their bank accounts. Dishonest and thieving with poor quality products is the only way I can describe this company. I will be making complaints to all social media companies who allow these criminals to advertise.

UPDATE - the customer service team refuses to refund any payment - states that they told me about this in the small
Print. I’ve opened a complaint with PayPal and the advertisement agency along with all their social media accounts. They should not be allowed to get away with misleading people into signing up to monthly plans. I’ve checked all my emails and the only email I received from them at signup was a welcome email sending me to my account. There is no information in my account / confirmation in my email as to what I had purchased and suggest I take this up with PayPal.

FURTHER UPDATE
They have agreed to refund 1 month payment. I am still hoping for the second one to be refunded.

"Stay far away"

Company auto-renews without notice of free trial ending

No reminders or enablement for current customer enablement after the renewal, seemingly trying to fly under the radar

Company has no way to cancel a membership on their website, you must email a customer support email to cancel

I emailed in to cancel my membership twice with no response while the company continues to attempt transactions on my card

I will be reporting as fraudulent

"They do not have an easy way to cancel…"

They do not have an easy way to cancel the trial subscription & are not from US, but charge from Cyprus which means foreign transaction fees- company shows they are from Las Vegas on web page!!!!

"ACHTUNG!!! Abo-Falle!!!"

Im Mai einen Kurs für 19,99 € gekauft. Kein Hinweis auf ein Abo. Heute eine Abbuchung von 49,99€ erhalten. Bin gespannt, ob ich da wieder rauskomme.

"Auto renew not cancelling "

Good day
I emailed support to cancel my subscription and a month later no response and another attempt to debit my account for another months subscription.

"ABO FALLE!!"

ABO FALLE!!! nirgens steht geschrieben dass es sich hier um ein Abo handelt! ich habe Anfang Juni einen Kurs für 19,99 Dollar (€18,53) gebucht und leider gleich gesehen dass es SCAM in der übelsten Variante ist. Darauf hin habe ich 2 Emails zur Kündigung geschrieben und dennoch wurden heute € 46,78 abgebucht!! ich habe keine Antwort von Doggyplan und warne eindringlich davor hier irgenwas zu buchen/kaufen!! FINGER WEG

"Direktes Abo nach Probezeitraum…"

Ich habe im Mai einen Probezeitraum gebucht, bei dem nicht ersichtlich war, dass es ein Abo ist zukünftig 49,99€ monatlich abgebucht werden. Beim Testzeitraum habe ich schon nach dem zweiten Video gemerkt, dass das Format nichts für uns ist und war jetzt um so überraschter über die Abbuchung! Auf der Homepage selbst gibt es keine Hinweise, wie gekündigt werden kann. Ich habe es jetzt per Mail und über die Support-Seite gemacht und hoffe, dass das ankommt.

"Ganz schlechte Masche den Leuten das…"

Ganz schlechte Masche den Leuten das Geld aus der Tasche zu ziehen. Habe nie ein Abo abgeschlossen. Hier sollte ganz dringend der Verbraucherschutz her

"I believed that I had paid for a course…"

I believed that I had paid for a course but was later charged an auto subscription fee. I received no email to stat that I'd signed up to a subscription. I am livid.

"Do not trust this company"

Do not trust this company. Dodgy as hell...advertising a discounted program without it being clear in any way that it is a subscription and you will be charged 4x the original price without you being notified of the coming charge until it's already happened. Then they refuse to refund your money. I can tell this is the intent and how they make their money by the way most people on this site are complaining of the same thing.