"Excellent customer service online"

Excellent customer service online; value for money

"Great quality and good speed"

Excellent namecards - they were printed exactly as I asked for and delivered in a timely fashion. The varnishing was fantastic and looked professional, too.

"Affordable pricing "

Affordable pricing
User-friendly platform
On time delivery

"Great print quality and smooth order/delivery process"

First time customer. Great print quality, our client loved the end product when they received it as part of our event.
Order and delivery process was smooth.
The (free) proof reading check is useful and can help correct errors not seen at the design stage.
Customer service was at hand and supportive with queries. We had several types of stickers being printed at the same time and had to correct and re-upload a batch because of some errors on our end. Gogoprint called me to verify the final product and update on estimated time of delivery.
Great experience overall!

"Good quality print!"

Good quality print!

"Awful customer service and artwork team"

UPDATE
After reading my review online, they accepted to compensate me so I decided to give them another chance. What a mistake!

This was just a simple repeat order but again the same nonsense from the artwork team.

First they accused me of not uploading the artwork while the artwork was clearly in their system. I sent a screenshot but they never apologised for their lie.

Then they took the initiative to cut out some of the artwork for no reason. I rejected the proof, sent several emails including the proof for the previous job they had done but they insisted on not following the requirements of the previous jobs (and my instructions) and resent the same proof I had already rejected.

Several days, emails, calls and whatsapp later, they still are refusing to issue a proof in compliance with first job I am repeating.

Again, instead of doing their job, the customer service is lying to cover their mistakes rather than apologising and doing the job.

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Very poor customer service and disapppointing artwork job

I hadn't ordered anything from them for over a year due to several communication/customer service issues in the past. I tried again with a very simple, straightforward job: printing round stickers. Somehow, the artwork team managed to mess it up: after sitting on the job for several days, they insisted on placing the die-cut line inside the logo rather than on the border, cutting out a few mm of the logo for no reason at all. I replied saying that they had to rectify as I wanted them to print the entire logo without cutting out any of it (which seems pretty obvious for a round sticker), but they just resent the exact same artwork.

I called them to insist that they rectify the job, and the customer service staff spent 5 minutes insisting that they were right and I was wrong. I thought her job was to listen, apologize and rectify but clearly that wasn't her interpretation. She was so rude that she even hang up on me.

"Very efficient"

Very efficient, got my cards within 5 days even with the cheapest option. Quality of cards are very good also

"easy to use"

easy to use, quick turn around of orders

"Delightful "

This is my first time making a name card for myself and I’m very impressed by their speedy delivery, quality and price. Orders took less than a week to reach my home. Super friendly graphic designer Xin Yi also assisted with designing my name card. All in all, I would definitely recommend Gogoprint to my friends and families and will absolutely continue using them in the future!

"Professional and Responsive service"

Professional and Responsive service