Property Stop

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63 reviews
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Property Stop

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iain hutchinson

5.00/5.00

"Total professionals"

These guys have let my properties for me over the last 25 years and have been fantastic throughout. They are a great sounding board if an issue arrises and are able to come in with the correct 'fix' whenever needed. The new letting process is made easy and i am lucky enough to never get voids based on the management of PS. I can't recommend Stuart, Paul, Esme, Maizie and the whole team enough. Thanks guys!

03/01/2025

Paula

5.00/5.00

"Professional yet friendly "

We have used property stop over the past 8/9 years and have been very happy with the service we have received.

Communication is easy and friendly nothing is ever too much trouble, allowing us to navigate any issues or enquiries with the tenants without the stress managing the property yourself brings.

Special thanks to Stuart, Maizie and Tara who have always been professional yet on a friendly basis.
Highly recommended

03/01/2025

Richard

5.00/5.00

"Very professional service"

I have been very happy with Property Stop over the past few years. I can recommend them without hesitation if you are looking to rent.

03/01/2025

Nathan

5.00/5.00

"Excellent Customer Service"

I would recommend Property Stop to anyone without hesitation. The team are extremely helpful, friendly and professional. They go above and beyond to help with any queries. Having my property rented with them gives me great peace of mind.

31/12/2024

George Theophanous

5.00/5.00

"I have been with property stop 25years…"

I have been with property stop 25years and they are very professional and honest I am very happy with their service

31/12/2024

Al

1.00/5.00

"Be careful renting through Property Stop!"

There were so many issues in the time we rented with Property Stop, but I'll just highlight a couple as I feel like they're important for people considering renting through this company as we found the service quite dishonest.

One thing we were told on viewing is we were allowed to hang art on the walls as long as we filled the holes and touched up the paint on leaving. We filled in the holes and requested the exact paint colour several times in which they claimed the landlord wasn't responding. I then said I'm happy to buy what I thought would be the closest match if they aren't willing to tell us the paint colour and they recommended we didn't do this. They then took money from our deposit because of this.

Secondly and most importantly they asked if we wanted to extend our tenancy which we agreed to a 6 month extension. 2 weeks before the date of renewal they send us the new agreement to sign which had an increased monthly rate. We responded and said we were not informed of a price increase and we were told it was non-negotiable. So we therefore stated that because we were not informed we no longer wish to go ahead with the extension of the agreement.

They ended up saying we didn't give them a months notice (how would this be possible if we're only informed of the increase 2 weeks ahead of the renewal) and they took our entire deposit through these dishonest methods which we feel were completely unfair. So be careful if you do choose to rent through Property Stop.

On top of this we requested something be fixed and it wasn't so we had to get someone in to fix it ourselves, we could only use the internet provider for the building which left us without internet for about a month (not ideal considering we work from home and we spent loads on hot spotting the date from our phones), and the window didn't' fully close which we continuously mentioned and they didn't fix so the property was freezing some months and cost us a fortune on bills. So realistically not only did they take our full deposit but we also had to spend a lot of money on all the other issues.

28/12/2024

LMB

5.00/5.00

"Great letting agent "

Great company to use use as your letting agent if you are a landlord. Great communication and respond to you very quickly. At the end of a tenancy they re-marketed the property quickly to find a new tenant. Looked after my interests as a landlord when a tenant vacated and left the property in an undesirable condition.

19/12/2024

LS.

5.00/5.00

"Exemplary"

I would certainly highly recommend the management services of Property-Stop. It has been a pleasure to deal with them over the past several years. All staff consistently respond to requests and enquiries promptly and have been very helpful and professional, leaving me free of concerns. I would say Property-Stop have exceptional commitment to service and go above and beyond. Special thanks to Stuart, Tara and Maizie.

17/12/2024

Neil Tesi

5.00/5.00

"Excellent Service"

As a current client of Property Stop, I cannot speak highly enough of the service they offer. What sets them apart is the level of professionalism that they adopt in all areas of their work. Richard, Jill, Esme et al are always available to help, offer expert advice and to suggest solutions to all property related issues.

09/12/2024

Mase Jarikre

5.00/5.00

"Best letting agency I have experienced"

Best letting agency I have experienced. They are very organised and professional. They were very helpful and responsive to emails. When we had issues with the boiler in the property, a staff at Property Stop was able to help us resolve it.

05/12/2024
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