"I’ve had such positive service from…"

I’ve had such positive service from Property Stop. No hesitation in recommending them. Stuart is a top bloke.

"Property stop have found great tenants."

Property stop have found us back to back great tenants. They have a nice office team and are very easy to deal with.

"Very professional service"

Very professional service. Thank you for all of your help!

"Excellent service and communication - Highly recommend"

Richard was exceptional in helping me find a tennant in such a short window. Very professional and efficient. Richard and his team were always available and returned calls/emails in a timely manner. I would highly recommend Property Stop, I will definitely be using their services in the future.

"Professional, honest, kind caring team"

I have found it incredibly difficult to find a property to rent in Chelmsford. Other letting agents seemed disinterested in helping despite the fact that it was distressing not having a home for me and my children. All the staff at Property Stop have been amazing, in particular Richard who went above and beyond to help me secure a property. They are very professional, honest and left me feeling like they cared about getting things right for me. I would highly recommend using them.

"Just avoid"

Just avoid.
Very money hungry, no consideration at all. Taking money off the deposit for the things that has been done.

"Very unprofessional staff more interested in her designer bags!"

Awful
This company did not treat the tenants well they made false claims about items that were wear and tear.. They said mould was due to no ventilation and black marks above radiatirs were burning candles! These were due to the dust marks from windows being left open to try and stop mould!!! They also gave no notice when they were showing newtenants around house snd even brought new tenants into bedrooms when tenants asleep! Agent even showed other student passports who had nothing to do with the house to tenants just to tell them gossip! very unprofessional!

"AVOID! AVOID! AVOID!"

As a tenant, the first I found out was a freezer full of rotting meat and fruit flies. All weekend, I was left to sit in a flat akin to a wheelie bin. The main front inside door is half hanging off. Sent a reply, no response. The flat is filthy. Hairs in bath, a bacteria filled bath plughole, thick with dark green gunk. A maggot by the kitchen sink which is blocked, hair and old food in the grill and an twin socket half disconnected from the wall. The fridge freezer was marked "Low Level Action 3" by someone that sounds like a school leaver. I had to contact a Councillor to get a new fridge freezer. £50 a day. They need closing down. More action against them to follow.

"Great service"

We've been with Property Stop as Landlords for just over 9 years, letting a 2 bed house in central Chelmsford. We've always had a positive experience, when there's been any issues they've always been responsive to help solve them. What makes me write this review today is we have another property elsewhere in England, run by a big national company (Sequence). They are terrible, truly shocking.

Whilst always happy with Property Stop this experience has made me reappraise just how competent they are, the difference is vast. Avoid Sequence at all costs (and Countrywide) and go with Property Stop.

"We went with property stop for UNI…"

We went with property stop for UNI accommodation, they took a 475 pound damage deposit. A year after leaving the property they have offered £6.00 back. This is without being sent a list of repairs with receipts and costs. I have had no breakdown of the fee. They declined to put our deposit into a scheme in the first year and have no evidence they did so. Avoid at all costs if a student as they attempt to fleece you at any chance possible. We got rid of two infestations, unblocked the drainage and gutter ourselves (after the attempted to charge us for this.) they then attempted to charge us with a new tumble dryer as hair had blocked the previous one. Again unavoidable. If I hadn’t moved town I would be taking this up with the ombudsman.