Skinlovers
Cristal
"It's totally bad"
It's totally bad, I haven't received my product yet. I feel cheated.
Maria Marquez
"Salio un producto mal"
Salio un producto dañado
Maria João Pinto Basto
"Fácil e rápido"
Fácil e rápido
Foi fácil fazer a encomenda e rápido a recebê-la.
Antonio
"Pedí 4 cremas y solo llegaron 3…"
Pedí 4 cremas y solo llegaron 3 completas 1 vacía,ignoro por qué pero no me deja gusto de volver a comprar,tendría que comprar más para que me llegue lo que quiero!!!!
Liliana Paez
"Excelente servicio y envío a New York"
Estoy en New York el servicio en la pagina fue muy bueno y muy amable, el producto llego muy rápido y en perfecto estado. Me encanto la variedad de productos. El precio excelente. Definitivamente volveré a pedir productos en esta página.
maria isabel ponte fernandes
"Excelente processo"
Excelente processo
M João
"Foi rápida a entrega"
Foi rápida a entrega. Mantiveram-me informado sobre o processamento da encomenda.
Maria Bernabeu Fernandez
"Me llegó el pedido a tiempo y en muy…"
Me llegó el pedido a tiempo y en muy buenas condiciones. Gracias
Yanqi Huang
"Did not receive product"
Dear Skinlovers Customer Service,
I am writing to express my disappointment with the recent experience I had with your company. I placed an order on your website a month ago and after waiting for an extended period, I was informed that the delivery had failed without any prior notifications or refund. Here is the tracking number:
EE764887684PT
What is even more concerning is the fact that I have been unable to reach your customer service team for assistance. As a customer, I expect a certain level of communication and support in situations like this, which I have not received from Skinlovers.
I would like to request a full refund for my purchase as soon as possible. I understand that unforeseen circumstances can arise, but the lack of transparency and customer service has left me feeling extremely upset and frustrated.
I hope that you will take this matter seriously and take the necessary steps to rectify this situation. I look forward to hearing back from you soon regarding the status of my refund.
Thank you for your attention to this matter.
Sincerely,
Yanqi
Fleur Carithers
"Excellent product."
Excellent product.
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