"I am glad for finally having a…"

I am glad for finally having a wonderful website to buy my favorite’s deodorant from Vichy and favorite products with prestige brands.

"Good service"

My order came in time, with few samples. Thanks

"Super"

Super! Good everything

"Muy bueno"

Me encanta, la textura es muy suave

"Wrong item received and I have to pay for return shipping?!"

I recently order 2 x "Bioderma Sensibio Light Cream" on your website. When I ordered this product on your website, it was listed as the "Bioderma Sensibio Light Cream" and the photo was of the Bioderma Sensibio Light Cream. However, I received a different item (the Bioderma Defensive Cream) which does not work for my skin.

I understand the company has replaced the Light formula with this new Defensive formula , but they are NOT the same and should not be interchanged for one another without the customer being notified first.

I see you have changed the photo and description of this item on your website since I placed my order. But when I placed the order, you still had the old information on your website. So it is not my error. It is yours. And given this, I believe you should pay for my return shipping, not me. (I was told by customer service that I have to pay for return shipping. And I am not okay with this, as I received a different product from what I ordered.)

"I have not received the item I ordered…"

I have not received the item I ordered two weeks ago and have not had any shipping updates. Plus I am getting emails from SkinLovers but they are in Spanish which I don’t read! Not a great experience for a first time customer!

"ORDER #INT4810 MY SHIPMENT PACKAGE WAS…"

ORDER #INT4810 MY SHIPMENT PACKAGE WAS BROKEN OPEN DURING SHIPPING, 6 BOTTLES WERE BROKEN OPEN, I CLEANED THE REST OF THE ORDER AND ADVISED BY E MAIL, I SUPPLIED THEM WITH COPIES FROM THE POST OFFICE AND A PICTURE OF THE BROKEN CONTENTS, THEY WERE TO SHIP THE 6 BOTTLES, AGAIN THE PACKAGE WAS BROKEN OPEN AND REPACKED BY THE POSTOFFICE, I ADVISED THEM AND SUPPLIED THEM WITH THE LETTER FROM THE POST OFFICE, I ONLY RECEIVED 1 BOTTLE NOT 6, I E MAILED THEM TWICE AND NO RESPONSE.

"So far no item has been received"

So far no item has been received. The communication is insufficient. No tracking number has been provided. I have no idea if I will receive the item or no

"Great products !"

Great products !

"Quick delivery great ordering experience"

Quick delivery great ordering experience