"NO REFUND POLICY"

Do not use. They refuse refunds. I ordered the amara toffee coloured lens which was supposed to flatter my dark brown eyes. In the image the model has chocolate brown eyes. But the lenses they sent me for £35 were pink not brown tinged making me look like a zombie (but not in a good way lol. Really awful service and misrepresentative products that they should check. When I asked for a refund they refused and said it was not their policy to ever give refunds. Waste of money.

"Do not purchase from this company"

Do not purchase from this company. The lenses I received did not fit correctly, they were nowhere near what was advertised. Despite reaching out to their customer service team, I received nothing short of diabolical responses. There are plenty of other online companies to choose from—just check the reviews. Even after they contacted me following my social media post, nothing was resolved. Their disregard for proper customer service makes it clear they’re more interested in scamming you than in supporting their customers. Please see reviews from other customers , although they may have deleted some .

"I my was very happy because they didn’t…natural look. "

I was very happy because they didn’t take long to arrive and I was wanting to get a reliable place to order them. I have used freshlook for a long time now and I don’t like other brands because they don’t look natural as these brand

"I made an order of Amara lenses"

I made an order of Amara lenses, unfortunately, since I am in Europe, my order was held by customs for a long time, this of course is not the reason for my review of poor customer service. Together with my order they supposedly offered 6 contact lenses from Onya, for a try on, which was not true, since they only sent the lenses I bought. Not good publicity for the brands they sell. It would be better to not offer any and avoid disappointment from clients.

"Best experience ever !!"

Best experience ever !!! Dhessa Helped me and explained everything with so much patience and clarity! She is awesome, this was the first time trying them out for contacts and their perfect definitely will be ordering again soon !!!! :)))))

"Great contacts "

Great contact

"Prompt and reliable seller "

I can count on them for prompt customer service and delivering the item you bought. I have purchased contacts from them for the last 5 years and they have never disappointed me. There are professional and upfront about your charges. Unlike other contact lens services, they do not misinform you or mislead you about any hidden costs.

"Excelent"

Excelent. I love this support and love for the clients.

"Excellent costumer service"

Good costumer service. Arrived on time. Purchased before from them, they were excellent.

The only thing is that the lenses NATURAL COLORS are very uncomfortable, I have wore contact lenses for 30 years now and for the first time ever I won't be wearing a pair because how uncomfortable they are. That is NOT this website fault. Their other brands are amazing.

"ordine effettuato il 30 novembre"

ordine effettuato il 30 novembre, siamo al 14 gennaio ed il pacco risulta fermo in dogana, prima di 60gg non si può nemmeno aprire una segnalazione. delusa totalmente da questa azienda che prima si affidava a spedizioni con FEDEX o DHL e tutto
arrivava entro una settimana, ora fai l’ordine ed il pacco o ti arriva dopo 2 mesi o non arriva proprio. sconsiglio assolutamente, non farò più ordini su questo sito.