Delux Deco Ltd

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201 reviews
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Delux Deco Ltd

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Annie C

5.00/5.00

"excellent customer service"

excellent customer service, delivery was on estimate with updates and sofa looks great and feels like it’s been made with high quality materials so overall very happy

25/06/2020

Sayeh Nabavizadeh

1.00/5.00

"Do not trust this company!"

After 2 months delay of delivery, we didn't know the worse was about to come:

1: Wrong and incomplete sofa set was delivered

2: The fabric was damaged due to poor packaging which left visible marks and lines

3: The whole measurements and size of the set was wrong and is not what we ordered

4: The sofas were not even proper assembled by the delivery people and one piece is missing!

5: The delivery people left all the rubbish of the packaging in the street

6: Drove off (ran away witnessed by neighbours) without getting any confirmation by us

And the company is ignoring all these problems and stress that they have caused us and they are forcing us to accept the product that we did not even order!

18/06/2020

Judy A

4.00/5.00

"Couldn’t be happier with our sofa…"

Couldn’t be happier with our sofa (Forza modular), service as well as store in Windsor was lovely, well worth the visit and 12 week wait!

13/06/2020

Ranjosh S

4.00/5.00

"Brilliant range of sofas and cinema…"

Brilliant range of sofas and cinema seats, went with the paramount cinema seats in black. thank you to salesman who helped over the phone. Amazing quality seats, definitely a luxury piece.

26/05/2020

Katya Ellis

5.00/5.00

"Delighted with new sofa"

Delighted with new sofa, quality is great. Delivery guys set up the sofa and delivered on time, overall very happy with purchase

25/05/2020

James Arungah

5.00/5.00

"5 stars"

5 stars. Ordered Paramount 6 cinema seats in Chelsea Grey and couldn’t be happier, looks great and was all set up by delivery guys. Took a risk buying online but well worth it.

17/05/2020

Mary

4.00/5.00

"Received my sofa a couple weeks ago…"

Received my sofa a couple weeks ago now, extremely pleased with how it looks and how comfortable it is. Recommend the Otto modular

24/03/2020

Laurel Stevenson

5.00/5.00

"Extremely happy with our Forza recliner…"

Extremely happy with our Forza recliner sofa, delivery was on time and sofa looks and feels high quality. very pleased.

14/03/2020

Jack Flincher

5.00/5.00

"impressed with the cinema seats and…"

impressed with the cinema seats and delux deco staff, seats looks great and quality is brilliant. Delivery guys unboxed and set them up pretty quick, definitely recommend the company

29/02/2020

Marcus Gulliver

4.00/5.00

"Really happy with my cinema seats"

Really happy with my cinema seats, quality feels great and looks excellent as a set of 5 seats. Worth the wait! Was a little concerned with the time period given for delivery date as it was shifted back a few days than expected but after talking to customer service and the director of the company they were able to explain why, giving a new accurate date and time which was extremely helpful, they took it very seriously. (also compensated by giving me a a care kit.) Professional service!

19/02/2020
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