"It’s easier to order from Mars "

I ordered two expensive heaters, paid my first instalment, waited over two weeks and nothing. Tried emailing, calling, live on line chat, nothing. Now trying to cancel my order and get the money back and can’t at the moment.
The fact that no one replies to anything on any platforms makes me believe this is a scam. I would advice not to buy from here, even though it is a little cheaper, pay a bit more and save yourself the time and hassle. Plus you won’t get ripped off

"Shocking customer service! Stay away!"

I don’t even want to give this company 1 star. The worst customer experience I have ever experienced. I placed my order and paid for it on their website in October, only to be contacted by WhatsApp (which I found very unprofessional and thought was a scam) to say they don’t have the item I ordered even though their website allowed me to order and pay for it. I tried to contact them via email to say I would like a refund if they can’t fulfil my order. Heard nothing back, multiple emails, nothing, even tried to message on the WhatsApp too, nothing. Over two weeks later I finally got an email saying they will do a refund, another week later still no refund. Tried contacting again, nothing response, no answer on phone number on site. A week later a response saying, we will look into this but a refund “should” have already been issued. It hasn’t, once again, multiple emails with no response, here I am over a month later with no idea where my money is and no response. I feel like I’ve been scammed. I’m now going to take this further as it is causing a lot of stress when all I wanted was some bedroom furniture! I can’t afford to order it elsewhere as I need the money to do this. Do not shop here!

"Don’t buy from Furco, very bad experience "

Actually, I think Furco doesn’t worth one star, I bought something in Furco 10days ago, but still waiting for the product now. I’ve tried to contact the hotline, nobody answered the phone. I’ve e-mailed to the sales team, nobody responded. No follow up. What can I do now? I am so disappointed and feel frustrated. Don’t buy from Furco. I just want to get back my money now.

"Should be no stars."

Should be no stars.. Item out of stock, no refund, email sent after email still no reply or refund. Stay clear of this company

"Disgraceful!!!"

Disgraceful!!!

Has anyone received goods from this company or ever got a refund????

I have been calling constantly.
No/one ever picks up.
Zero customer service.
I would urge people never to order from them.

"The communication was spot!"

The communication was spot on from start to finish! I ordered two armchairs initially, loved the experience, and went back for a sofa. Each time, they kept me updated on delivery details, and their prices beat everywhere else for the same items. The delivery team was great – super friendly and right on schedule. I’ll definitely be shopping with them again!

"Just don’t"

Just don’t. Take your money promise a delivery. Day before shipping no stock. Offer a refund week later no refund then they have the item so will ship. Guess what they don’t. Don’t answer the phone terrible customer service. Now have to wait a month for PayPal to issue refund as client has not initiated

"The sofa is excellent!"

The sofa is excellent, and the delivery guys were so helpful. I’d definitely use this company again!!!

"I would definitely recommend!"

I would definitely recommend these drawers – they’re good quality, sturdy, and look great. I’m really pleased with them. From placing the order, I got an estimated delivery date, and they arrived within just a few days. The delivery team gave me a one-hour window the day before, which was super helpful. I’d use this company again for sure!

"The delivery team was incredibly!"

The delivery team was incredibly helpful and understanding, carefully working their way up my narrow stairways to get the wardrobe into the room. They took the time and had the patience to make it happen. Thanks so much! 😊