"Fraudulent practices"

Terrible, fraudulent company. Haven't sent subscription products since December. Customer service sends cut and paste messages claiming to investigate and never follow up. They also 'reactivate' subscriptions without permission claiming they can't access details for their 'investigation' on an inactive account. That's a lie, I am a business owner and have used the same platform (Shopify). I've reported all charges to my bank as fraud and reported them to Shopify. Everyone needs to report them to Shopify as well as their bank so they can be deplatformed. This is not the way to do business.

"SAVE YOUR MONEY"

If I could give 0 stars I would! Save your money! I wanted to try them out so I made a purchase which I thought was a one time purchase. I emailed them the SAME DAY my card got charged and asked them to cancel. They gave me a bs excuse that they couldn’t refund me my money (a complete lie as the have the ability to do so especially if it’s the same day which was a weekend..) Looking at the reviews below I’m not the only one they steal from!

"Unauthorized charges"

I signed up for a 3 month subscription. This company has been charging me for over a year. They don't even have my current address. I have sent many emails. $13 a month they steal from me!
Plus, nothing ever fit me. I even went up a size. Worthless!

"I am surprised by all of the…"

I am surprised by all of the negativity. I am paying 4 dollars a month and have been receiving the cutest underwear and it also is good quality and fits perfectly. Sometimes it seems like it takes a while to get to me but that is my only complaint. I have had no issues and love every piece that I’ve received so far

"This company has been charging me…"

This company has been charging me without consent now for months. They won't let you unsubscribe via customer service and when you try to cancel the sub by logging in there are log in glitches and they do whatever they can to get a bunch more payments out of you. This is a scam. They send cheap underwear that cost them 6 cents to get and then provide zero customer service. This company should be audited and taken offline.

"Terrible quality, uncomfortable, questionable ethics"

Cheap quality and so uncomfortable. Plus they make cancelling super difficult. Definitely do not recommend this subscription or even a single purchase.

Update: almost 3 years later the company tried to delete my review unless I supply the info from the original order. Luckily I still had access to my account and was able to give it to them.

Now I can say the company has questionable ethics as well. Steer clear.

"Terrible fit and terrible quality"

Terrible fit. awful quality. bad customer service. Do not waste your time and money.

"Very poor quality underwear"

I loved their advertising, but my first (and only) pack of 3 panties was of such low quality that one didn't even survive one wash (in a lingerie bag on delicate in cold) without starting to fray. The other two are a mesh fabric that from past experience I know will not stand up with normal use. They are inexpensive because they are poor quality so be aware!

"The underwear are very cheaply made"

The underwear are very cheaply made. The large size leg looks like 2x and is super huge. They look like they were made by kids in China. Horrible and cheap. Waste of money

"Amazing Subscription"

I love love love this subscription! I was skeptical at first, but right from the first month the underwear have been awesome quality and so comfortable! So happy with my subscription and would highly recommend. I'm on my fifth month and won't be stopping.