"it works fine and seems fast enough"

it works fine and seems fast enough

"Free WiFi for charity"

Free WiFi for charity
Nice people to deal with.
Workmen clean and tidy while doing the installation. Cheerful and chatty.
A good experience in all.
WiFi working well so very happy.
We are now a hot spot to help the homeless. What a good result.

"Hassle free reconnection"

Hassle free reconnection

"Being able to talk to a real person…"

Being able to talk to a real person makes so much difference!
We had had a very bad experience with a previous supplier and WightFibre have restored our faith.
We have found them very professional butchers also human.

"The efficiency of my initial connection…Excellent"

The efficiency of my initial connection and the speed which they rectified a fault when I had a difficulty.

"excellent customer service"

very good service wish we had done this befoe

"We are very pleased with Wight Fibre"

We are very pleased with Wight Fibre. Put in to the house via a difficult driveway. Small problem first day but was sorted out very quickly. Thank you

"Broadband is great"

Broadband is great. TV I can’t get free view without changing a connecting wire (which I can’t get at) . Netgem has 26 channels which are all BBC including radio stations. No ITV, apart from the Players or Channel 5, very clunky with what I can get.

"Excellent broadband, with a small let down. …"

The service and reliability of this broadband is second to none .
Only the installation problems we had is the reason for my removing one star from the total. This seemed to be done in a hurry and cable fixed to a position not suitable for it.

"Prompt and Efficient Service"

Prompt response to request for a quotation / feasibility review. Move over to the new phone system and broadband connection was smooth with staff being responsive to requests.
Flexibility of the phone system has made managing calls much more effective especially calls via mobile App.