Howards Motor Group
EVANS
"Excellent friendly knowledgeable…"
Excellent friendly knowledgeable advice. Thank you Carl.
Sandra Cahoon
"Great staff and great selection of cars!"
Our sales rep Lottie Barnes was very helpful, friendly and knowledgeable. Made the experience smooth and efficient. Will recommend Howard’s and their staff to others. Thanks Lottie!!
BRENDA WILSON
"Total failure by Howard's to help a customer."
Having limped home yesterday with a burned-out out clutch in a Peugeot 2008 bought from Howard's Taunton, I tried to phone them this morning to arrange repairs. After being on hold for 50 minutes I gave up, phoned again and left a message to give full details, the promised call back still hasn't happened and now the garage has closed for the day. Howard's have failed totally and don't justify the one star I had to give.
Baabara
"There was a recall fault on my car…"
There was a recall fault on my car which was described on the Hyundai site as taking about 40 minutes to rectify. As this was a short time, I waited but it was 3 hours before the car was ready. There was no apology either.
paul white
"Stay away if your Honda is over 5years…"
Stay away if your Honda is over 5years old.. we went with main dealer as thought easier and they would be helpful. They knew what car we had (Honda CRZ) and the year, But did not tell us if it is an older car it is likely they will not mend it if Honda do not make the part anymore. They can buy non Honda part and mend it but refuse to do so even if you accept the liability. They will not fit non Honda. we spent £500 they diagnosed the problem only to be told Honda do not make the part but you can buy a non Honda part but we will not fit it. We told them we will accept responsibility if does not work but No, Will not fit it. We took it 20miles to nearest main dealer, we could of gone 2 miles to local garage and pay half as much.. £150 hour from Howards Honda Taunton. We are now stuck with a underivable car and a bill for £500. I have no idea how to move my car, where to take it, how to get it there, apparently I just have to get it moved and take it somewhere else to get fixed as main dealer Honda had no interest in fixing older Honda cars. I was looking at trading in for new Honda but will def stay well away from anything Honda if they have no time for there customers and leave them out of pocket and stranded.
AW
"Very friendly and obliging sales…"
Very friendly and obliging sales person. Jack was very easy to deal with through every phase of the sale. Other staff were available as and when needed which was useful. Overall, an excellent service. Thanks so much.Very genuine and helpful sales experience.
Debbie Farkas
"Great customer service "
The whole experience, from start to finish, was very relaxed. Jack and Damon were both very polite and knowledgeable. I didn't feel pressured and all my questions were answered.
Steve Loveless
"First Class"
Great service from start to finish with John and other sales staff. The whole experience of getting a mobility car was made much easier because of their help.....and the car is great 👍
Paul
"Steve was very friendly and extremely…"
Steve was very friendly and extremely helpful in facilitating our purchase.
Glyn
"We purchased a usedn Peugeot 308 GT…"
We purchased a usedn Peugeot 308 GT Line with a Puretech 1200 engine from Howards of Yeovil, never again.
At 55,000 miles it started using oil, at 57,000 we had to replace the wet belt as it was breaking up, it started misfiring so had to replace the coil packs.
The engine now uses 1ltr of oil per week. I have spoken to Howards who gave me a number for Peugeot, they would not help, I talked with Yeovil at least three times but there policy is not to help even though they know there is a problem with the puretech engine, they say it is not their responsibility as they do not produce the faulty cars.
I just know I will never buy a car from Howards or Peugeot ever again, I have also told all my work colleagues and as many other people as I can, I am a bit anal like that and I will probably still be telling people of our Howards experience for years to come. Do yourself a favour go elsewhere.
Widget Preview
Add to your site