"Very Happy"

I was referred to Blue Nile through a friend that highly recommended them and I have to say the whole process of choosing a stone and setting was so easy with their website. I could see a close up 3d view of each stone and compare them. When the ring came I was more than happy with my choice and she has even commented how it shines so much brighter than much more expensive rings her friends have. Overall very satisfied, I'll definitely be making another purchase.

"Diamond AnniversaryRing"

Blue Nile had a large selection and when I received the ring for my wife's 50th Birthday is was Amazing. The setting and diamonds are well worth the price paid. Very easy process. Would buy another ring in the future.

"Simple to order, good choices, and very reasonable prices"

Simple to order, great ring qualities (especially alternative metals and designs), and pretty fast shipping. Ordered more than one right and then kept the one I wanted (and returned the others).

"Blue Nile is beyond amazing"

Blue Nile is beyond amazing. I had 7 personal phone call interactions with them in selecting the perfect ring that my wife had waited 18 years for. I took 7 months to make the decision. I took the major 2 carat VVS1 diamond I purchased to a certified appraiser and he was blown away by the flawlessness of the stone. Between her new big 2 carat stone and the other 25 diamonds on the new wedding band and engagement band, my wife was stunned because all of this was a surprise where I flew her to Vegas to renew our wedding vows. Blue Diamond is a first class organization was products of the highest standard. The appraised value of the ring is thousands more than I would have paid going to a pure retail jeweler with all that markup due to brand name. Blue Diamond is a great company in a world where so few companies even try to excel at customer service. Thankyou Blue Diamond for giving my wife a "magic moment of love" in her life. I will never forget what your company did for my me and my wife.

"Placed an order for two rings at the…"

Placed an order for two rings at the end of September as a birthday gift for my aunt. Unfortunately, I ordered one size too big and needed to do an exchange. Blue Nile assured me it would be a seamless process, they placed my exchange and the rings would be on their way…

Come DECEMBER and the rings have still not arrived. When I followed up with the company, they had no idea why it was delayed and opened an “investigation”. Was I ever given an explanation? No. Am I still waiting on the rings? Yes.

It’s a little embarrassing on my end telling my aunt that I’m still waiting on her gift. Just an unfortunate experience all around.

"Easy to work with"

Easy to work with
Fast delivery
Patient
The ring is perfect
Thank you

"This was a perfect experience"

This was a perfect experience. No hassle and speedy delivery, plus the ring was perfect. I love it!

"Ship fast and great quality"

Great quality (better than Costco). Buy them when it is on sale.

"Ruby/Diamond Earrings Rock"

My ruby/diamonds earrings are exquisite and I have received many compliments on them. I did have to interact with BN Customer Service and I have to say they ROCK!!!! They were super helpful and took care of an issue I had with my earrings quickly and they were SO nice!! I highly recommend Blue Nile for their products, great prices and fabulous Customer Serivce staff.

"Very satisfied"

Very satisfied with the quality and cost of my purchase and appreciated the updates on progress of my order. I needed the item for a particular date and although I ordered more three weeks in advance I was a little disappointed that this could not be met even though I was prepared to pay a premium. In every other respect this was very good.
18/12/21 update
To clarify, delivery was by the date Blue Nile promised but they could not deliver by the date I needed. There was no failing on their part - I should have ordered earlier!