"Adrian and Victor & Victor were amazing…"

Adrian and Victor & Victor were amazing and so kind. From install to clean up the job was very professional and much appreciated by my wife and I. Great crew !!

"The installers were awesome and very…"

The installers were awesome and very professional!!! Jason & Rachel were my installers representing Universal Window Direct……

"Sales rep Kelsey was great she listened…"

Sales rep Kelsey was great she listened to me about what I was wanting the windows to do, and worked with me on a price I was happy with. Installation day was a very quick and excellent well done job. Eduardo and his crew was great took time to explain how the windows worked and did a nice job all around. Waiting to see how the windows keep the hot west sun out this summer.

"Ben Drake and his crew were amazing"

Ben Drake and his crew were amazing. Will definitely recommend Universal Windows and this crew to anyone I know needing windows. Great job.

"Satisfied with job"

The installers were on time and very business like. They kept me abreast of what needed to be done and how long it would take them. They left nothing to cleanup behind them. Very satisfied with the job they did.

"Excellent job"

Excellent job! Crew showed up and promptly got to work. I'm very happy with the new roof. It definitely helps the curb appeal if the house. Even the small touches like painting the flashing and sweeping the area for loose nails. Very happy!

"Took Too Long!!"

We started the process ( 12 windows and 1 outside door) in April 2023. It was not completed until March 2024. 10-1/2 months. Unsatisfactory to us. The guy that sold this to us didn’t follow through with something and delayed the order about 2 weeks. The next guy that came to remeasure was filthy dirty. Our product came in in August or September and the windows were installed in September, but the door was 2 inches off one way or the other. They placed a new order for the door and put a RUSH on it. After changing the ETA for the new door 4-5 times, it finally came in 5 months later. Again, very UNSATISFACTORY to us since we went through most of the winter months with our old windows, The installers did fine, but I would never refer Universal Windows to anyone.

"New windows "

Thank you for the pleasant installation experience. The installer’s came right on time and they were very polite and professional. They got the job done in a matter of a few hours and the lead installer explained how to operate the windows when the job was completed. I will use Universal Windows Direct in the future.

"Awesome installation and total experience with UW!"

Very happy with the installation of our new windows! Crew leader Marvin did an awesome job along with Nate! Very professional, friendly, respectful, they did an awesome job! They arrived right on time also and even gave a courtesy call beforehand to say they will soon be there! Very happy with Universal Windows and will recommend to friends and relatives! Top notch service!

"Greg sr was the best"

Greg sr was the best. Neat courteous a pleasure to talk to. Workmanship was excellent.