"Wow…"

Caleb was our installer and he was timely, nice and very professional. He come right in and started getting the job done. When he finished the install the windows looked so beautuful i did not want to close the blinds on them.

"Good service guy"

Good service guy

"Workmanship was great"

Workmanship was great. They look amazing. My house is warm. They cleaned up everything which is good for me. My dog thinks he's a biily goat..eats everything.

"Great Product, Oustanding Service and Warranty"

Outstanding Customer Service and Professionalism from Jordan who installed the windows, to Jim who measured the windows and Kirk who sold us the windows. All around great service.

It was nice to have someone who really enjoys his job of removing/installing new windows. Jordan explained everything of how the day would go and it did. He cleaned up after each window installation and there was no trash left behind.

"Rodney Tyler and Jordan were very…"

Rodney Tyler and Jordan were very professional. The windows were in in no time. The area was cleaned and stickers removed from the windows.

"I ordered all new windows about 20"

I ordered all new windows about 20, my whole house. From the beginning it was rough. Sales guys showed up and sold us windows then quit the next week. We had no salesperson the whole time, no questions were answered. They missed multiple windows and ordered multiple wrong sizes and installed multiple wrong. It was a mess from the start. It has been almost a year, and we still haven't fixed anything. I still had to pay in full before they would fix ANYTHING. I do not recommend if you are needing more than 1 or 2 windows. There are so many issues and now some do not close. FIND A DIFFERNT COMPANY.

"Mike Horan and his crew"

Mike Horan and his crew were great. They went above and beyond my expectations. I was impressed with their experience and professionalism. I was kept apprised as the work was in progress. I am very pleased with their work. Thank you guys for a great job.

"Overall a smooth and and painless…"

Overall a smooth and and painless process windows look great

"They they did a great job.and were d one inn no timetimed wered we're done indid a great"

They did a great. Job and very done I know time.itsalready warm er in my house thank you sincerely Jeanette jackson

"Matt showed me how great the windows…"

Matt showed me how great the windows were. The two man crew did a fantastic job. They were professional and the windows, caulking and cleanup was great. I would recommend Universal Window Direct to everyone. Thanks for a job well done. The Dowling family