"Damian did a great job"

Damian did a great job. Arrived on time and was very efficient. Thank you

"Excellent service from start to finish…"

Excellent service from start to finish , we was updated on all progress and problem resolved in few hours,

"M247 have been a delight from dealing…"

M247 have been a delight from dealing with Helena over the phone to the installation guys Curtis, Damian and Jordan. They always are happy to give an extra hand and are very professional could not recommend them enough!

"Excellent service."

Damian was well informed about the case he was working on and got the job done without me needing to explain everything again.
He was very efficient and resolved the issue promptly.

"Ho-Yin assisted me with a router…"

Ho-Yin assisted me with a router installation for a new circuit at one of our customer's sites.

We ran into some perculiar issues but with Ho-Yin's support, we were able to resolve it quite quickly and our customer was happy with the new circuit (and no disruption).

"Very good"

Very good, nice job

"Ola provided a professional support experience, and then ..."

Ola provided a professional support experience, which is be expected. But he then went on to provide an EXTRAORDINARY SERVICE, allow me to explain.

Usually, support professionals in any industry will first seek to identify culpability ... is this our problem to solve? Ola quickly determined that this was an internal problem i.e. NOT M247's problem to solve AND HIS NEXT QUESTION WAS, "So, it's internal, have you tried x, y, z" And he wouldn't let go, he wouldn't leg go until he had a happy customer. The empathy, care for the customer's perspective, the constant communication, the monitoring post resolution, all this is going above and beyond expectations. This is what OUTSTANDING CUSTOMER SUPPORT LOOKS LIKE. His approach should be used as a blueprint for others within M247. Well done, Ola!

"I was very happy with the support James…"

I was very happy with the support James provided. He responded very quickly and answered all of my questions in an easy to follow way.

"Data dish install"

Curtis and Damian were excellent. SAFE and neat install.

"Great customer support."

Great customer support.